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Discovery and Curation Privacy and Anonymity The Dark Forest of the Internet Wellness when Always-On

Different Time Bubbles

Recently I’d been dealing with some unexpected developments that required me to take a break from a few communities I was part of. When I returned I asked one community member what I’d missed. She remarked that everything I’d missed was “all captured in a different time bubble” that I could catch up on “at some point or the other”.

Beautiful.

But it’s also how I’ve thought of the many Alternate Realities we all inhabit online now. I described how I use Twitter Lists to privately follow different interests – space and astronomy, the Indian Forest Service, other wildlife, crypto, internet infrastructure, the Twitter handles of a community of startup founders I’m part of, and many others. I explicitly think of these as parallel universes running on their own time, universes I can teleport into and out of by simply toggling between list views. Ditto with Reddit’s many subreddits, Discords & Telegram groups.

Some timelines are slow, such as the small writing group I’m part of. You can return to it after a month and pretty easily connect what’s happening now with last time. Others are dizzyingly fast, like river rapids of content. A South East Asia tech community, and Crypto Twitter are like this – you can at best take in the latest snapshot, abandoning the rest for all time. Still other groups aren’t even timelines, like Wildlife Twitter. There’s no narrative. What you see before you at any point is also like what you’ve missed. They are the most peaceful and often the most rewarding to dip into.

I’m hugely excited by how inhabiting multiple personal universes, forming many lightweight and deep connections is now the norm, something we explored in our Alternate Reality series. But viewed another way, this extreme fragmentation is also cause for loneliness – it’s even harder for anyone to know the full you.

(Featured image photo credits: Christian Palmer/Unsplash)

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Audience as Capital Data Custody Decentralisation and Neutrality Discovery and Curation Making Money Online Privacy and Anonymity Real-World Crypto RG.org The Dark Forest of the Internet The Next Computer Wellness when Always-On

300

7th October marks three hundred days since I began writing daily on this website.

While I have written on and off on the site from late 2002, this is the longest publishing streak the site has had. The streak began in December 2019 as something I wanted to do for myself at a time I felt low. It has now become a habit. If I remember correctly, Seth Godin had said on Tim Ferriss’ podcast that at some point after he started writing regularly on his blog, his thinking changed from ‘should I write tomorrow?’ to ‘what should I write about tomorrow?’.

I’ve gotten somewhat comfortable with drafting, writing and scheduling posts for the week ahead. Now I plan to build a healthy information consumption habit. My reading is too scattered, both in subject and in time. It doesn’t leave me with enough time to absorb things and think them through. I plan to trim my reading sources and structure my week so there are distinct chunks for reading, thinking and writing.

Community
This site has always explored questions about how you and I deal with technology in our lives. Those questions are so much more important in 2020 than they were eighteen years ago. My framework to understand this are the Five Megatrends and Five Big Questions.

Ultimately I’d love for the readers of this site to be a community that discusses and helps each other navigate opportunities that tech brings to our lives, and the challenges we face to our mental and physical health and to our relationships: by being conscious that tech serves us instead of us serving tech, or serving those that control tech. About Living Well in the Always-On.

Interested in being an early community member? Get in touch: Email or Twitter.

(Featured image photo credit: Jeff Golenski)

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Audience as Capital Discovery and Curation Making Money Online Wellness when Always-On

What’s something that’s easy for me to do but hard for others?

This newsletter, available on the web, about building ‘personal moats’:

The post as a whole is a great read. Here are three standout pieces, in addition to the title, which came from the post:

1 . If you were magically given 10,000 hours to be amazing at something, what would it be? The more clarity you have on this response, the better off you’ll be.

2. … it’s easy to lie to yourself & say that you’re a generalist when in reality you’ve tried a bunch of things and you’ve flaked out when things got hard and then tried something else. You want to be at least great at one thing, and then apply that lens or skill to other categories.

3. We talk a lot about “passive income,” but not as much about “passive social capital” or “passive knowledge gaining” — that’s what you gain if you build an asset that grows over time without intensive constant effort to sustain i

One of the five megatrends we explore on this site is that of Audience as Capital.

The benefits of having a large humber of people who have consciously decided to listen to what you have to say have so far been limited to people with political power, or who ran large economic or social institutions. Today it is available to everyone – perhaps the Internet’s greatest dividend.

Having something of value to offer people, a personal moat, is a prerequisite to amassing this following, which is a prerequisite for building audience capital.

Featured image: Lake Palace, Lake Pichola, Udaipur, taken in 2011

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Products and Design The Next Computer Wellness when Always-On

Sustainability and the ‘joy of fixing things’

From this short, beautiful piece on the joy of fixing things:

Watch a story about the owner of a priceless collectible car or wristwatch, and you’ll notice that they often state that they aren’t the owner of that object, but instead the steward who is keeping it till it moves on to the next owner.

It’s that same feeling that I have about all the objects in my possession. Whether it’s a vacuum cleaner, a knife, or tape measure, when I look at it, I think about the people that brought it to fruition. I think of the people who designed it, assembled it, shipped it across continents, and placed it on a store shelf. When it breaks, I think of its possible future in a landfill somewhere, all of that effort then forgotten. No object deserves that future.

As readers of this site know, I feel strongly about this.

And using well-constructed hand-me-downs has also forced me to become at least somewhat proficient at repair and maintenance, meaning I get to know these things better, which in turn teaches me what about them makes them great in the first place.

Finally, adopting a mindset of being okay using such tools has over time helped me get better at identifying new items that are likely to last long, perpetuating the cycle.

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Discovery and Curation Privacy and Anonymity Products and Design The Next Computer Wellness when Always-On

Work, tools and agency

From the writer Anne Helen Petersen, on “How Work Became An Inescapable Hellhole”:

 Like email, Slack allowed work to spread into the crevices of life where until that point it couldn’t fit. In a more efficient, instantaneous manner than email, it brings the entire office into your phone, which is to say, into your bed, when you land on the plane, when you walk down the street, as you stand in line at the grocery store, or as you wait, half naked, on the exam table for your doctor.

 It didn’t just accelerate communication; it standardized a new, far more addictive form of communication, with a casualness that cloaked its destructiveness. When you “shoot off a few emails” on a Sunday afternoon, for example, you might convince yourself you’re just getting on top of things for the week ahead—which might feeltrue. But what you’re really doing is giving work access to be everywhere you are. 

… the technology writer John Herrman… predicted the ways in which Slack would screw with our conception of work: “Slack is where people make jokes and register their presence; it is where stories and editing and administrating are discussed as much for self-justification as for the completion of actual goals. Working in an active Slack … is a productivity nightmare, especially if you don’t hate your coworkers. Anyone who suggests otherwise is either rationalizing or delusional.”

While I fully agree with tools like Slack breaking down of boundaries between your work sphere and your other spheres, the state of mind that the writer describes is one of a poor pre-existing relationship with work.

It’s important to recognise that the normalisation of remote work and the ubiquity of work tools that are model led on addictive hyper-communicative social media have made this relationship worse, not caused it. Unless you are a bottom-of-the-rung worker drone with no flexibility and no voice, you have the ability, however little, to push back against a 24×7 work culture, a culture that causes enough anxiety that people need to show off their input instead of their output. As the writer herself says,

Many of us still navigate the workplace as if getting paid to produce knowledge means we’re getting away with something, and have to do everything possible to make sure no one realizes they’ve made a massive mistake. No wonder we spend so much time trying to communicate how hard we work.

If it weren’t for these tools, distributed work would have been much more difficult – in many cases impossible. For those companies that have been distributed for a while, it’s given employees the opportunity to optimise their location and time for their other interests and constraints. It’s lowered the overhead of building and scaling an organisation of people. It’s reduced the friction of communication – just five years ago your only option as a smallish company was email, with long chains, lost contexts and renamed file attachments as some form of version control. Today you’re split for choice with Slack, Google Docs, Trello, Notion, Airtable, Zapier and thousands more tools, free and paid.

But no matter how good they get, they are tools meant to serve us. Never the other way around. Regardless of whether you’re a founder or CEO, part of the leadership, or in some position of authority in the company. Be aware of your relationship to work. Make it easier for the ones whose work time your control to immerse themselves in their other sphere. Push back when people above you intrude into your non-work spheres. It’s not always going to result in you getting fired.

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Data Custody Decentralisation and Neutrality Making Money Online Personal Finance The Next Computer Wellness when Always-On

My portfolio of US stocks for the post-pandemic world

The New York Times:

The coronavirus pandemic has accelerated trends that were building for years by forcing large swaths of the population to work from home and shop online. And many obscure companies are taking off, driven by investors who expect them to flourish in an economy whose future arrived ahead of schedule.

“When it comes to remote work in particular, the past 10 weeks have seen more changes than we’ve seen in the previous 20 years”

Erik Brynjolfsson

Erik Brynjofsson co-wrote the seminal The Second Machine Age in 2014 – he is a keen observer of this trend.

Surveys conducted by Mr. Brynjolfsson and economists at the Massachusetts Institute of Technology found that the share of Americans working from home jumped to about 50 percent this year, from around 15 percent before the pandemic.

The article describes companies whose stocks have risen much faster than the overall tech-dominated NASDAQ index:

Fastly is up more than 310 percent this year. Zscaler is up over 180 percent. Chegg and Veeva are up 75 percent and 90 percent. In a tech universe dominated by Apple, Amazon, Microsoft and Google, the share prices of little companies you’ve probably never heard of are soaring… Zoom — the suddenly ubiquitous video conferencing service — has been an investor darling, up close to 500 percent this year as workplaces shut down. Peloton, the home video cycling company, is up almost 200 percent amid widespread gym closures… [Docusign’s] shares are up 166 percent this year.

My own US stock portfolio are based on a similar thesis, and have seen similar performances this year. My qualifying criteria for companies are the following (as with things like this they are perennially a work in progress):

  1. B2B companies enabling
    ~ Remote working
    ~ At-home lifestyle
    ~ Small business commerce
    ~ Internet infrastructure
  2. Dominant in one of above categories
  3. Low political risk domestic (US) and international
  4. Resilient during the March-April 2020 crash
  5. A business I understand

Some companies in my portfolio:

A. Companies other than ones mentioned in the article:
~ Atlassian
~ Cloudflare
~ Twilio
~ Nvidia
~ Wix

B. Companies also mentioned in the NYT article:
~ Shopify
~ Docusign
~ Peloton
~ Fastly

C. Companies that are Big Tech but fall within my thesis
~ Amazon (because of AWS)
~ Microsoft (Office, Teams, Github, Azure)
~ Apple (iPad, Macbooks)


Featured image photo credit: Rohit Tandon/Unsplash.

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Data Custody Decentralisation and Neutrality Discovery and Curation Privacy and Anonymity The Dark Forest of the Internet Wellness when Always-On

Alternate realities – Part 3

(Part 2)

8/ And its why real-world consequences of online behaviour, such as the people jailed for merely like-ing a Facebook post critical of politicians, is distressing. As George on Seinfeld cried, World Are Colliding.

9/ All of this works both ways. Communities of fringe loonies will use the same tools to block you from injecting reason into their online dialogue. And when reporting online harassment results in a real-world arrest we are gladdened.

This is a plot point in several movies or books that involve virtual worlds. They are never fully independent of the physical world, and their interaction with the physical isn’t always sanguine. It’s often the case in the real real world. People have been jailed for writing their mind, for sharing videos in jest, even simply liking Facebook posts – usually pricking the fragile ego of a person in power. Mere anonymity is often not enough. Even when you’re all wearing masks, your virtual town square can be invaded by the real-world Basij.

However benevolent and forward-looking the authorities online may be, they’ll clash with – and usually lose against – authorities in the real world. Just look at Twitter’s transparency report regarding data requests from governments. According to themselves, they complied with four out of every ten such requests. Facebook complied with 3 out of every 4 requests, and nearly 90% of requests from the US and the UK.

10/ In any case, this kaleidoscope theory accommodates more of what we are seeing happening than the more common polarisation theory. It posits that polarisation is a special case of the sharding of reality.

Most reporting frames the problem as one of polarisation – like a dumbbell, there is a concentration of people around two diametrically opposite viewpoints.

This is not new: most of the US’ 20th century relationship with the world outside through the lens of communism versus capitalism, never mind those that didn’t care, didn’t matter, were explicitly non-aligned, or had widely varying interpretations of each economic system. It has resulted in a with-us-or-against-us mindset. If you weren’t a committed communist, you were a capitalist pig. If you weren’t for the Vietnam war, you had to be against it – and therefore unpatrioric. Ditto with the 21st century Iraq occupation. Then it was Christianity versus Islam. Today the country’s much more insular, so it’s supposed to be Democrat versus Republican.

In India you’re either a secular, used as a pejorative term, or a mindless devotee of the Hindu right, never mind what secularism was supposed to mean or the many schools of Hinduism. The definitions of each now form narrow edges meant to cleave.

But online, while the war of polar opposites is fomented and waged, myriad cultures form, thrive and die, each with their own biases and rivalries. For the first time they can exist freely and openly without having to pick sides in someone else’s battle. This freedom is important – so far only the privileged have been able to declare themselves against ‘the world’. Now any group that feels marginalised in real life can do so.

11/ Either way, we’d entered this age of infinite realities sometime in the 2010s. The diminishing of the physical space this year marks an inflection point, when a critical mass of us begins defecting into our online realities and being shaped by their cultures.

The pandemic has cause the diminishing of our real world public spaces, making online ones all that much more important. New types of closed communities hog attention – Houseparty, Clubhouse – and several other similar apps – but the other inevitable shift will be to true public spaces. Today there is little other than Twitter.

It’s going to be fantastic to look back in ten years’ time at the movement of people’s social lives to such online worlds – all run by private entities. In a decade, 2020 is going to seem as quaint as the web of twenty five years go – Lycos, DMOZ, Photobucket, Kozmo – seems today.


End note: The other development we haven’t explored in this series is the increasing popularity of game-oriented virtual worlds like Animal Crossing and Minecraft. They fall somewhere between closed communities like groups & subreddits on the one hand and town squares like Twitter. World-building is more deliberate, more visual, more explicit. But they also provide the same sort of open endedness of Twitter and the creation of communities. In fact, as we have seen, of entire economies.

(end)

Featured image photo credit: William Álvarez/Unsplash

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Decentralisation and Neutrality Discovery and Curation Privacy and Anonymity The Dark Forest of the Internet Wellness when Always-On

Alternate realities – Part 2

(Part 1)

5/ The vastness of Twitter is what gives this the scope of a whole reality. A Facebook or Slack group or email list seems closed in comparison, a direct digital analogy of a forum or group meeting. Twitter seems like whole new worlds.

6/ Imagining hundreds of such alternative realities is heartening. This was already true – it’s what we speak of when we speak of VC Twitter, Crypto Twitter, Infosec Twitter. We are now seeing this more evenly distributed.

Twitter is an extraordinary phenomenon, the closest we have to an internet within the Internet. It’s smaller than other social networks, a fraction of Facebook’s size, but its easy publish-subscribe nature gives it a limitless feel that no other comes close to. Twitter’s natural velocity is also faster than, say, Facebook or Instagram. It’s not quite a messaging app, but you don’t see the equivalent of tweet-storms on other networks.

This openness and quickness is a big contributor to multiple subcultures coexisting on the same fabric, and you can plug yourself into any number of them. In its early days Twitter described itself as a giant world-wide town square. It still remains that, and because it’s virtual, you can participate in many simultaneous gatherings in that square, ambiently aware of innumerable such conversations around you. It’s a testament to Twitter’s versatility that it can feel like a vast open space and an echo chamber at the same time.

7/ I think that’s why there’s such pressure on Twitter from its most ardent users for tools to combat trolls and abuse. It’s to keep out those who impinge on their reality.

Social media gets flak for encouraging escape for the real world. This is in fact the Internet’s biggest benefit. Usenet, a precursor of bulletin boards, was among the Internet’s earliest use-cases. When you participated in different usenet groups with their own argot, inside jokes and community cultures, you plugged yourself into alternative realities. The more open the group the faster it grows and at some point generates its own culture. But that same openness leaves it open to interference from what it considers outsiders. It’s easier online than in real life to hijack discussions, brigade entire threads, disrupt a whole group.

How do groups counter this? Groups have moderators, empowered in some manner to enforce conduct that’s been agreed upon. Disrupters can be banned, words and topics can censored, threads can be locked, accounts can be limited to posting only a certain number of messages every hour. With active moderation, the work required to consistently disrupt a group often dwarfs the hoped-for benefit. The group fights off the infection and lives another day. This is how Reddit works.

But Twitter isn’t a group. Consequently, there are no moderators but Twitter itself. This leaves Twitter uniquely vulnerable to harassment, abuse, hate speech, stalking. Because people can retweet with a single tap, the effects of the already devastating act of doxxing – publishing someone’s real-life details like house address, person phone number, children’s names – are magnified. The effects of these are a topic by themselves. But consider the context in which we’re discussing this:

Twitter’s a place where people can be their own selves in an open environment – this combination is what makes it an alternative world. If this world has intruders like above, it’s the equivalent of being accosted by those people in a cafe or a park bench or walking down the street. Because you’re not in a digital bar, there are no bouncers to throw the offending party out. It’s a public space, and police are – until recently – absent.

(Part 3)

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Discovery and Curation Wellness when Always-On

Alternate realities – Part 1

This is an annotated Twitter thread I had posted a little while ago, itself prompted by an excellent thread by Erik Torenberg.

This is my thread, with the same text and commentary right below:

1/ In his thread Erik says (among other things) that multiple parallel hyper-realistic online worlds made possible by Twitter gives demagogues attention leverage never possible in the 20th c. They can perpetuate their existence creating online simulacra of majority-oppression without having to deliver on chaos. But…

Small decentralised foreign teams can manipulate opinion en masse, as the 2016 American national election proved. We’d have imagined this would be done through damage to communications infrastructure, but these teams sabotaged, not wrecked, the tools people use everyday. Or more traditionally, certain events would have been made to happen, benefiting one or the other political side. Instead, these teams constantly magnified and spun multiple small events to create an alternative reality. It make it easy for those who wanted to believe to believe. Taking to its extreme, many people online now perennially consume outrage porn. Warfare has changed and we don’t know it yet.

2/ … I think the ability to create an alternative reality and subculture is also freeing, empowering in a way. Any shared national narrative of the past was foisted upon people by whatever small set controlled TV and print media.

I remember reading a couple of years an article on how decadal cultures like “the 80s” and “the 90s” don’t exist for the 2000s and 2010s as each of us has plugged into our own online cultures. Since online cultures evolve faster than mass media ones, generations form faster too. Consider the Xennials, a ‘micro-generation’ that I fall squarely in the middle of, who identify with neither of the successive generations labelled GenX and Millennial.

(Part 2)

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Wellness when Always-On

Meditation is work, not relaxation

From an interview on Lifehacker’s How I Work series:

… our expert on the show was Andy Puddicombe, the guy who helped start [the meditation app] Headspace. And Andy’s story is a super interesting story, because he had serious psychological issues and went to India to try and figure it out. And that’s how he discovered meditation.

And his approach to meditation is that meditation is a practice session to try to let things go. It’s work, it’s not relaxation. By the end of this episode he literally had not said any advice that I had not heard at least two dozen times before, but all of a sudden it really sunk in, hearing this story. I was like, “oh, no, I’ve been doing meditation all wrong.” I’d been trying to relax, and empty my brain, and focus on my breath, but that’s not really what it’s about. It’s work. It’s practice. You have to be able to say “here’s a thought that’s bothering me, I’m going to like wrestle it into a corner where I can turn my back on it.”

And it transformed how I fall asleep. And again, he didn’t tell me anything new; he just told me it in the context of a story about himself and suddenly I was able to hear it really for the first time.