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Audience as Capital Wellness when Always-On

The possible end of the Trump phenomenon

CNN wonders if Trump’s mastery of the attention economy may be waning:

I am far, far from the first person to say this, but perhaps Trump has just become… boring? On Tuesday night, for instance, he did “his usual lie-shtick about how he just saw CNN’s camera light go off right after he insulted CNN,” Daniel Dale wrote. “CNN doesn’t broadcast these rallies live, doesn’t turn off its cameras when he insults CNN, and doesn’t use any visible camera light when recording at rallies.” Yet Trump has been repeating this lie for years! It’s boring.

Quinta Jurecic advanced this argument in The Atlantic two weeks ago. Jurecic said “Trump is boring in the way that the seventh season of a reality-television show is boring: A lot is happening, but there’s nothing to say about it.”

“Trump is pretending it’s 2016 again,” Ryan Lizza wrote Tuesday night, and he’s “lost the populist message that won him an unlikely victory.”

Trump became the world’s most popular influencer by creating a strong identification with a certain section of the US population who felt, rightly or wrongly, that they were becoming irrelevant. His great strength has been recognising that this segment of the population lives vicariously through him, just like any other influencer on, say, Instagram.

Because disenfranchisement is what he tapped into, his successes became their successes. His flouting of convention became their thumbing of noses at an establishment that didn’t value them.

As it became apparent that this behaviour worked, other members of his political party aped his disregard for rules and scruples, even if they couldn’t match his persona. This has made him more politically powerful, making his base feel further empowered – a textbook positive feedback loop.

It’s the most powerful example of the Megatrend Audience as Capital.

For a while now I’ve been wondering what happens when this segment feels empowered enough, when it feels that it, finally, controls the national narrative.

It’s likely that they will see diminishing returns on the attention they pay to Trump. Given how fickle attention is and how saturated media is, it’s very likely this segment will simply move on to something else.In fact, it’s likely that it will cease to be a segment – what brought them together has finished serving its purpose.

And yes, something else will almost inevitably fill the national attention vacuum left by this. But it need not be a singular divisive political figure. It is very probable that this current phenomenon may end, and not with a bang but with nary a whisper.

(Featured image photo credit: History in HD/Unsplash)

Categories
Audience as Capital Discovery and Curation The Dark Forest of the Internet

Newsletters, feedback and interactivity

Mark Manson, on how his newsletter is different from his blog:

each Monday, three of my ideas go out to around half a million people. And each week, anywhere from a couple hundred to a couple thousand of you reply with your thoughts, disagreements, and suggestions. There’s an accountability and immediacy to the relationship that I have not felt since my early days as a blogger.

In the early months, I still treated it similar to how I treated my website: I wrote up declarative, advice-driven content with a kind of finality to it and posted it, thinking that was that.

… [but] by incorporating feedback, disagreements, and follow-up topics, the newsletter morphs into a kind of slow-moving conversation, where I can revisit topics and update prior beliefs with new information.

That baked-in feedback mechanism and willingness to evolve and improve upon itself is something that’s sorely lacking from public discourse at the moment. It’s not present in the media in any significant way. Blogging used to be like that, but blogging hardly exists anymore. And it was never possible on social media

It’s great for Mark that he’s found a medium that has both reach and interactivity. I know first-hand what it is to publish posts, see stats about them being read, but not hear back from those readers.

Blogs are in fact better suited to interactivity than newsletters. With a newsletter, your reply goes only to the writer. With a comment on a blog, you’re posting to both the writer and everyone else who reads the blog. You’d expect a robust community of loyal readers to be built around blog comments.

However, distribution trumps everything. it’s hard to follow blogs – RSS remains niche, despite the great variety of web and app based RSS readers available. Everyone has an email address, so everyone can follow someone who writes a newsletter. Email is the ultimate publish-subscribe medium.

End note: I’m wondering if chat apps like Telegram will ever replace email for newsletters. It’s hard to match email’s distribution, but orders of magnitude more people use chat apps than RSS readers. Outside of work, people now use chat much more than email. Today, for most of the world, Whatsapp is their main communication channel, and a few people I know use Whatsapp as a distribution list for stuff they publish. I’ve yet to see a community built on Whatsapp though in the manner I have on Telegram. I think it’ll only be a matter of time before you see this happen.

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Audience as Capital Data Custody Decentralisation and Neutrality Discovery and Curation Making Money Online Privacy and Anonymity Real-World Crypto RG.org The Dark Forest of the Internet The Next Computer Wellness when Always-On

300

7th October marks three hundred days since I began writing daily on this website.

While I have written on and off on the site from late 2002, this is the longest publishing streak the site has had. The streak began in December 2019 as something I wanted to do for myself at a time I felt low. It has now become a habit. If I remember correctly, Seth Godin had said on Tim Ferriss’ podcast that at some point after he started writing regularly on his blog, his thinking changed from ‘should I write tomorrow?’ to ‘what should I write about tomorrow?’.

I’ve gotten somewhat comfortable with drafting, writing and scheduling posts for the week ahead. Now I plan to build a healthy information consumption habit. My reading is too scattered, both in subject and in time. It doesn’t leave me with enough time to absorb things and think them through. I plan to trim my reading sources and structure my week so there are distinct chunks for reading, thinking and writing.

Community
This site has always explored questions about how you and I deal with technology in our lives. Those questions are so much more important in 2020 than they were eighteen years ago. My framework to understand this are the Five Megatrends and Five Big Questions.

Ultimately I’d love for the readers of this site to be a community that discusses and helps each other navigate opportunities that tech brings to our lives, and the challenges we face to our mental and physical health and to our relationships: by being conscious that tech serves us instead of us serving tech, or serving those that control tech. About Living Well in the Always-On.

Interested in being an early community member? Get in touch: Email or Twitter.

(Featured image photo credit: Jeff Golenski)

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Audience as Capital Discovery and Curation Making Money Online Wellness when Always-On

What’s something that’s easy for me to do but hard for others?

This newsletter, available on the web, about building ‘personal moats’:

The post as a whole is a great read. Here are three standout pieces, in addition to the title, which came from the post:

1 . If you were magically given 10,000 hours to be amazing at something, what would it be? The more clarity you have on this response, the better off you’ll be.

2. … it’s easy to lie to yourself & say that you’re a generalist when in reality you’ve tried a bunch of things and you’ve flaked out when things got hard and then tried something else. You want to be at least great at one thing, and then apply that lens or skill to other categories.

3. We talk a lot about “passive income,” but not as much about “passive social capital” or “passive knowledge gaining” — that’s what you gain if you build an asset that grows over time without intensive constant effort to sustain i

One of the five megatrends we explore on this site is that of Audience as Capital.

The benefits of having a large humber of people who have consciously decided to listen to what you have to say have so far been limited to people with political power, or who ran large economic or social institutions. Today it is available to everyone – perhaps the Internet’s greatest dividend.

Having something of value to offer people, a personal moat, is a prerequisite to amassing this following, which is a prerequisite for building audience capital.

Featured image: Lake Palace, Lake Pichola, Udaipur, taken in 2011

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Audience as Capital Data Custody Discovery and Curation Making Money Online Privacy and Anonymity Real-World Crypto

On legal cover for independent journalists, censorship and self-hosting

I just discovered this – “legal support for Substack writers

Important writing holds the powerful to account – and quite often, that’s an arrangement that the powerful would rather not support. In some cases, antagonists use threats of legal action in an attempt to stop the work that makes them uncomfortable. Recently, for instance, a high-powered lawyer representing a politician threatened a Substack writer for his coverage of the lawmaker’s questionable business ties. The threats disappeared when the writer, backed by our support program’s lawyers, stood his ground. At Substack, we want to make it crystal clear that anyone who uses such intimidation tactics will also have to reckon with us. We will use our financial and legal resources to vigorously oppose any bad-faith efforts to dissuade Substack writers from doing their work. 

Substack will make the ultimate choice on who is accepted into the [Defender] program and which cases to support. Once a case has been taken on by the program’s lawyers, Substack, at our discretion, will cover fees up to $1 million (in exceptional cases, we may cover even more). 

This is a bold, brave move by the company, and I would definitely rather this program exist than not. There are several major journalists (one, two, three are just highlights) moving to Substack, and they will need this sort of institutional cover to form 21st Century Media.

However, it puts Substack in the position of determining what opinions and positions should be defended and what not. Specifically, it puts Substack’s founders in that position. While the scale is very different today, the situation is little different from the Facebook leader being ultimately in the position of what is censored and what is promoted on the service and what isn’t.

In fact in Facebook’s case, we are taking about censorship of content. The Substack legal support program is not just about censorship but about the personal, potentially physical freedom of the writer – that is what writers are choosing to outsource, for lack of an alternative.


End-note: independent of legal protection, journalists should also invest time and effort in figuring out how to be uncensorable. We examined it a few months ago: Part 1, Part 2. If you publish on your own site and encourage your readers to read you over the open web, or subscribe to your writing via RSS, and pay you in cryptocurrency, you become a lot more difficult to shut down. You can of course continue to publish that content over Substack, and share it on Twitter and engage wit your followers there. Ultimately the truly censorship-resistance platform is the one you host.

Categories
Audience as Capital

Permaculture and influencers

From an in-depth, heartwarming two-part article on permaculture projects in India:

 we travelled south to the city of seven forts, Satara, to visit some of the spectacular work of the Paani Foundation.

There’s a lot of background to this story.

It begins with a super famous Bollywood movie star, Aamir Khan, who became aware of India’s water crisis as well as the solutions that were prevalent among a number of villages who had restored their depleted groundwater through extensive water harvesting and water management.

Aamir, along with a cohort of strong collaborators, began a contest to see which village in the state of Maharashtra could implement the most water harvesting structures with the highest quality of planning and construction in a 45 day period, timed in the dry season before the monsoon rains. Villagers were chosen from each area to undergo an educational program on watershed management, and then the contest began.

To date, there have been over 10,000 village contest entries, and over 1,000 of those villages have completely solved their water problems and restored their water tables.

Influencers on social networks are one thing. This is influence in its purest, most powerful and most wholesome form. In addition to holding celebrities accountable for the products that the endorse, one could encourage them to take up projects, give visibility to more causes than they already do. With the Internet there are orders of magnitude more celebrities than there were in the age of cinema and cricket – it means between them they can endorse the long-tail of causes.

Read both the articles for examples from Bidar/Karnataka, Kurnool/Andhra Pradesh, Chennai/Tamil Nadu, Pune/Maharashtra, West Bengal.

Featured image photo courtesy Brian Wangenheim/Unsplash

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Audience as Capital Data Custody Discovery and Curation

“Notion is eating the web” – Part 4

(Part 3 – how Notion changes the game when it comes to easily creating flexible, data-rich web page)

The best way to learn a tool is to use it to solve an actual problem.

I’d given Notion a try a couple of times when it was much newer. When they dropped an important limitation on the free plan, I tried it once again, but I still didn’t really get it. More recently, I read, this time in detail, an extraordinary profile of Marie Poulin, who uses Notion to organise several aspects of her life, capturing and displaying detailed personal data. It’s at that point that something clicked. Everything was a database, and the entire proposition of Notion was displaying that data in any number of different ways.

Now I have been working with a friend to create a website and a community around coffee – specifically, people in India who brew their own coffee. The hypothesis is that there are hundreds of such people across the country not, but there’s no destination for all of them to share their journeys, experiences, questions. We wanted to start by sharing our own favourite roasts, cafes, brew methods, roasters, articles, and take it from there. Content → Community → Commerce, like we have seen before in our series on Linear Commerce.

I defaulted to WordPress for this project. I already pay for hosting for this site and have WordPress set up. The idea was to turn it into a multi-site installation and have the domain point to the coffee site’s wordpress. This was exactly what I did over oneweekend. We had written content for the site’s About page, so that went up. And stalled. It wasn’t simple to create a gallery of the roasts, roasters and brew methods that I had wanted us to get started with. Even with Elementor and its Gallery widget – it was just too clunky.

That was where I was at when I re-read the Poulin article. It took me a single weekend on Notion and fewer hours than I had spent on WordPress to create exactly what I had wanted. Not just the setup – all the content too.

This is the Notion site as it stands today. It’s an early public draft and we work on it nearly every day. Notion makes it simple to add a lot of data easily. Because there’s no edit mode, any changes we make to content or layout are available to the public immediately.

(Part 5 – What’s the catch?)

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Audience as Capital Discovery and Curation

“Notion is eating the web” – Part 2

(Part 1 – People are using Notion for all sorts of stuff)

Now Google Docs has long had the ability to publish a document to the web. Over five yers ago when I ran the consumer banking business at the payments company Citrus Pay, I published job descriptions as public Google Docs documents. The URL didn’t matter because they were going to be linked to from job boards and WhatsApp groups, and I wrapped them in a URL shortener in any case.

More recently I used a set of public Evernote pages to rapidly prototype some web content that the Cube Wealth app linked to. It took the team minutes to create and publish – web pages would have taken hours.

It’s not fancy, but it did exactly what it was supposed to do – present information about the fund clearly

Both of these examples worked well because the focus was the content, not the appearance. In fact, the simpler the layout of the page, the more effective the page.

But in terms of content, both are both ultimately document-oriented tools. They are built on the printer-era Microsoft Word model – even Evernote. They’re adequate for publishing long-form single-column simply-formatted text, with images and links embedded [1].

Which means they fall short when you want to use them for other, more capable web properties. You need another tool that maintains the tight feedback loop between editing and publishing, but adds flexibility in layout and in displaying other types of content beyond text.

(Part 3 – Notion)

[1] Evernote excels not in its display of output but in the ease of getting information in and making it organisable and searchable.

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Audience as Capital Discovery and Curation

“Notion is eating the web” – Part 1

This tweet and the replies to it have a number of excellent examples of people using Notion to host public-facing properties on the web.

https://twitter.com/schlaf/status/1299123331606679552

Landing pages, about pages, job descriptions, libraries, portfolios, manuals, roadmaps, dashboards. This tweet thread linked to in the replies has another list of use cases with examples, including the ones above:

Some months ago we wrote about Notion as an example of a general-purpose software that optimised for nothing, and therefore was suboptimised for everything. This technically holds true.

The Notion then is still the Notion of today. But the norm around what constitutes a website has changed.

WordPress page editors like Elementor and Oxygen are fantastic, feature-rich WYSIWIG tools with which you can create highly customised pages on your site. But they are high-input, high-output tools. For sites where content and speed are more important than form, they are overkill. Even a vanilla WordPress.com site with pages may be too much overhead.

(Part 2 – So we move on to other sorts of tools)

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Audience as Capital Data Custody Discovery and Curation Real-World Crypto

From trust in institutions to trust in individuals – Part 2

(Part 1)

Like we saw in the series on Linear Commerce and communities, we are in the early stages of emergence of thousands of people, each a trusted source in their niche area of interest. When this comes to news, we’re going to see the golden era of independent journalism, where the person, not the institution, is the brand, is where trust resides.

The problem with this is one of longevity. Simply: institutions outlive individuals.

The person who you end up trusting for information and insight into an area that matters to you could take a break, come down with illness, retire or pass away. They are the brand. The trust you repose in that brand isn’t transferable, even to the staff they work with.

A small example of this is Tim Carmody’s Amazon Chronicles newsletter. It was ambitious, and it delivered. His introduction:

There’s no shortage of good Amazon stories, and good Amazon coverage… I think stories like this are just as important and just as interesting (more so, actually) as the latest on Jeff Bezos’s sex life or speculation about Amazon’s earnings and stock price. I like stories that help me see how a company like Amazon, with its tangled web of services and products, entwines itself into our lives, both consumer and commercial… But who is going to gather stories like these and help put them into context? Who, really, is able to take the time to get the big picture when it comes to what’s intermittently the biggest and most influential company in the world?

Also—it’s been a while, so I’ll forgive you if you don’t remember—I was a damned good Amazon reporter. At Wired and The Verge, I wrote stories about Amazon, its reach, and its ambition before it was clear to everyone that Amazon was going to be AMAZON. I’m proud of those stories. It was my favorite beat. I missed it, and wanted to find a way to cover it again.

Statement of Purpose

The less than two dozen posts between Jan and August 2019 were each some of the best writing I have read on the matter.

But sometime last year, Tim underwent a shoulder replacement surgery and put the newsletter “on hiatus”. He brought it back for a couple more months later in the year, but the last post on was 1st August. He also seems to be off social media so the status of the newsletter is unclear.

This would be different if it were set up and run as a media operation. There’d be other cons, for sure, and perhaps Tim himself wouldn’t have liked to run it as one. But it would be about more than one person, with some provisions for continuity.

Institutions vs individuals also reminds me of the book Sapiens, which in one chapter discusses how humans’ ability to think in the abstract as a group meant they could create virtual entities vastly more powerful than themselves. As this review states:

Yuval uses the example of Peugeot, a limited liability corporation intersubjective. You could kill every employee and stakeholder in Peugeot, but the corporate entity would still exist. The building isn’t Peugeot — it can move offices. Peugeot could make planes rather than cars, so it isn’t what they do that defines them. The only thing that makes Peugeot Peugeot is everyone’s agreement that Peugeot exists, duly noted in the papers of some lawyer.

Yuval also goes on to state how a judge could decree Peugeot disbanded and the company would cease to exist, despite the factory, employees, supply chain exactly as they were before the judgement. The point is that institutions aren’t subject to human limitations: they can’t fall physically sick, there are no physical constraints on their growth, no natural caps on their lifespans.

I think that the shift of trust from institutions to individuals, while real, welcome and exciting, is a pendulum that’ll soon swing back towards institutions, although of a different kind. It may be that some of these new institutions are custodians of reputations of individual publishers, of social norms that define reputation. That trust may reside on a distributed ledger; those social norms codified in a contract. Other institutions that solve the problem of discovery of online publishers may emerge. Their mechanisms of discovery too may be published on blockchains. Still others will broker trustless cooperation between these tens of thousands (more?) of independent publishers – again using DLT.

This is going to be fascinating to watch.