Archive for the 'Twitter' Category

Expanding social networks and shortening attention spans

July 29, 2009

Leo Babauta of Zen Habits fame has ditched email and will primarily use Twitter:

… the people I communicate with the most are (mostly) on Twitter. What I love about Twitter is that it’s very limited (140 characters), so you have to keep things brief, and also there isn’t the expectation that you’ll respond to every message, as there is in email. Friends can DM me on Twitter for personal communication.

I find the using Twitter part more significant than the giving up email part.

Over the past year, I’ve observed that I’ve stayed in touch with friends and contacts from my undergrad and postgrad days (and former colleagues) who are on Twitter. I’ve found that I communicate at least once with everyone about once a week. Those who aren’t on Twitter have more or less fallen out of touch.

Twitter is definitely the best reflection of our expanding social networks and shortening attention spans. Telephone conversations lasted 15+ minutes. Reading and responding to an email takes perhaps 5 minutes; a tweet (or Facebook Wall post) takes seconds.

Finally, having these channels of communication has let us grade our social network according to closeness – I still call up my closest friends occasionally – those calls last upwards of an hour. I write to a slightly larger set of people with “what’s up lately” emails, and maintain a level of ambient Twitter-fed awareness of an even larger set.

What you need to do to be the next Google/Twitter/Facebook

June 30, 2009

Yesterday and today
The Web has been through two major evolutionary stages, and we are seeing some major activity in the third evolutionary stage.

The first was the “early web” – through most of the 90s and until the dot-com bust. People accessed content through directories and portals, and the content itself was static web pages.

The second was what was dubbed (retrospectively) “Web 1.0” [1] Search went mainstream, and we also began to see a lot of dynamic content (think classifieds on craigslist and books on Amazon).

The third stage is what we’ve called “Web 2.0” in its early forms and “social media” as focus has shifted from a loose set of open standards and technologies (RSS, OPML, AJAX, Ruby on Rails, CSS, HTML5, Webkit, Flash, SyncML, OAuth) to the services that have been built with them.

Within this latest stage of evolution, developments in the last three years or so have been about putting together the guts of what Tim O’Reilly called the “Internet Operating System” to truly integrate the Internet into our daily lives. We’re reaching a stage of maturity with these internals (that is, growth/focus/interest is slowing), and are seeing an acceleration in the activity around applications and services built on top of them.

Tomorrow and beyond
But I think there’s still tremendous competition for some platforms that will form the guts of the Internet Operating System. Fred Wilson talks about aspiring to be a platform:

I think, that if you don’t want to be [an Internet] platform, then I don’t know what you should be aspiring to be. I mean, I don’t know that there is anything else that you would want to be.

The search system is pretty much Google and the location system is Google Maps. The iTunes Music Store and YouTube are the digital entertainment system, and Twitter makes an extremely strong case for the messaging system. But there’s still no dominant payment system for the web. There’s still no dominant scheduling/calendaring system yet, no dominant remote storage system and most critically, no identity system. And this is nowhere close to being a complete list.

As a parent, can you subscribe to your child’s school’s football coaching team calendar with the playground location embedded, sign up for it by paying the fees through your mobile phone and have your car’s GPS give you turn-by-turn directions to the ground on practice days following the least-congested route based on real-time crowdsourced information? Not yet.

Until these systems are in place, there is an upper limit on what we can make applications do, how deeply we can integrate these applications into our physical world. The “next Google/Twitter/Facebook” is going to be a company that creates a credible missing platform.

The top-level applications that build upon existing platforms will be either be single-purpose applications (Evernote is one example) or “glue” companies, those that tie platforms together. Don’t expect to see a billion-dollar company out of them in their current form. [2]

[1] The analogy with the World Wars is hard to miss. Until WW2, the First World War was known just as the Great War. Until sometime in 2005, “Web 1.0″ was just the Web.

[2] That’s not to say that they’re not worth investing in. I’m saying that next-generation services can only become mainstream once the plumbing is in place – and to take advantage of new platforms, these top-level applications will need to evolve significantly.

Related stuff around the web you ought to read:

Techcrunch announced PubSubHubbub, a protocol to speed up delivery of RSS and Atom feeds (5 August 2009)

Dare Obasanjo on Google’s possible stab at an identity solution, the WebFinger protocol (15 August 2009)

But their own mission is far from achieved

June 27, 2009

Is [old giant] losing out to [hot upstart] over [new trend]?

Did Microsoft miss out on the big search opportunity that Google pounced on? Is Google losing the real-time communication game to Twitter?

Microsoft’s original mission was “a computer on every desk and in every home” [1]. Even with their almost total dominance of the PC industry, that mission remains far from accomplished.

Google’s mission is “to organize the world’s information and make it universally accessible and useful”. That’s a mouthful. But it’s also nowhere near completion.

Both companies – one over 3 decades old, the other over a decade old – have still only plucked the low-hanging fruit. Urban homes and corporations have computers, but there are still billions of potential Microsoft consumers – who might be well served with a mobile “computer”, for instance. For Google, even with its mind-boggling data center infrastructure and web-crawling, the task is just begun. Books. Space. History. Energy and resource consumption. And more. And that’s just the “organize” bit. Converting all that data to information so that it is “accessible and useful” is another thing altogether.

Companies like these are larger than the “next big thing”. Their own “thing” is so incredibly significant, so humbling. That’s why it’s unfortunate when such an organization changes its very mission to something that can mean absolutely anything (and therefore also nothing): Microsoft’s mission is now “to help people and businesses throughout the world realize their full potential” [2].

Google isn’t about to kill Microsoft. Not if Microsoft directs all its resources towards what it set out to do. Likewise for Google; Twitter isn’t out to organize everything known to man. So ignore those predictions of doom.

 

 

[1] According to Wikipedia the exact words were “to get a workstation running our software onto every desk and eventually in every home”

[2] Although I didn’t find any evidence to suggest Microsoft changed its mission in response to any other company or threat

From database of intentions to database of actions

June 22, 2009

In 2003, John Battelle opined that Google was essentially a “database of intentions“.

The aggregate results of every search ever entered, every result list ever tendered, and every path taken as a result. … a massive database of desires, needs, wants, and likes that can be discovered, supoenaed, archived, tracked, and exploited to all sorts of ends… this artifact can tell us extraordinary things about who we are and what we want as a culture.

That phrase made it into his book “The Search” and quickly became a popular way to demonstrate how enormously important and powerful Google might eventually become.

This last Saturday, the New York Times ran a piece on a possible new monetization idea that Twitter was considering: to “offer shopping advice and easy purchasing”. People already solicit their Twitter followers’ opinions, and it is also already possible to identify real-time trends related to a particular product, company or event. Put those together, and you get an extremely powerful (and, the founder hope, lucrative) tool.

Viewing this piece of news in the context of “database of intentions” you can see how the web has evolved since Battelle propounded that idea:

One, Twittter is now a database of actions, of people announcing by-the-second what they have tried, used, bought, rejected, liked and disliked. I see an attractive opportunity for an analytics firm to help companies make sense of what people are saying about them, what events caused this conversation, and the results of a company’s actions/response on the conversation and subsequent sales/signups.

Two, it is still a database of intentions, but at dizzying, real-time speeds. From the New York Times article:

“Commerce-based search businesses monetize extremely well, and if someone says, ‘What treadmill should I buy?’ you as the treadmill company want to be there,”

While it’s certain that companies can use these intentions to snap up customers before competitors, it’s unclear as yet how companies will be able to scale and respond if and when Twitter achieves Google’s adoptions levels. There is definitely an opportunity for another business here.

The Mobile Internet Lifestyle

August 9, 2008

(This post began as a reply to a comment question on my previous blog post about iPhone 3G. It’s also a complete re-write of an earlier post.)

My experience with the Internet on my Nokia N82 has been more than satisfying, but that might well be a result of my usage pattern. Your mileage may vary. And yes, my ideal internet-access device would be iPhone, but I’ve already written about why iPhone is a no-no for me.

Email

During my commute, I process email I received the previous evening and overnight. Since the ride is frequently too bumpy to type fast, I avoid replying until I’m in my office (though I send the occasional one-sentence reply through the app). I use the Gmail App to label, star, archive and delete email.

Bulk processing email like this is faster on the Gmail App than it is on the desktop! The Gmail App has handy shortcuts (press 7 twice to delete, 8 twice to mark as spam and delete, 9 twice to archive, “*” to mark as star. It also pre-fetches email so you don’t wait for minutes on end for pages to load.

Feeds and updates

The Google Reader interface for iPhone works just as fine on the S60 browser. With prefetching, ability to star, share, share with notes, and mark entire feeds and folders as read, I can process feeds as fast on my phone as I can from my laptop. I also catch up on Twitter with the S60 browser. m.twitter.com is fast, and doesn’t feel like you’re compromising on the experience because you’re using a mobile-adapted interface.

Microblogging

The same S60 browser and m.twitter.com let me send tweets while on the go. I’d love to post via SMS, but the facility seems to be “unavailable temporarily” since May at least.

News

I use Google News India and the New York Times mobile page for Indian and World news respectively. Both sites have awesome mobile interfaces, and render very well on the S60 browser.

Incidentally, you can view pages either in landscape or portrait mode by just tilting the phone using the built-in accelerometer on the N82. I scan tweets in portrait mode and my feeds and news in landscape mode.

Social Networking

A few months ago, Google release a mobile-adapted interface for Orkut. Like all of Google’s mobile services, Orkut mobile is simple and well-designed, with support for viewing profiles, photos, scrapbooks, birthday reminders and activity updates – all of what you’d use on the web. I don’t see much support for communities or applications, and I’d prefer it stay that way. I don’t like Orkut’s implementation of either.

Instant Messaging

I’m not a big fan of instant messaging, and certainly not one of those who’s online but “Busy” all day long. If I do have to ping someone on Google Talk, though, Fring is the app I use. The competition (apart from Ebuddy) tends to be either horribly designed or terribly engineered. Or both. Fring lacks notification on the phone’s front screen (For Nokia, I can imagine using Active Standby to display “New IM from so-and-so”. Google’s managed it with their Search Box).

It’s also a VoIP client. Rohan writes in: “My phone is WiFi-enabled and I have a Skype unlimited connection. I’ve configured Skype within Fring, so when I connect my mobile through WiFi to the local LAN, I can make almost free voice calls (VoIP calls) to 32 countries using Skype on Fring.”

The Series 60 Browser

All of my mobile web access is now through the default vanilla yet stunningly capable S60 browser. It has support for multiple windows – invaluable for opening links to websites from Twitter, support for SSL (when I check Gmail from the browser), one-click zoom in/zoom out, and the mini-map feature – viewing the entire page, reduced, on your screen, and scrolling through it instead. Invaluable for scrolling through long pages.

What’s your mobile applications list? And how does it fit into your daily lifestyle?