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Decentralisation and Neutrality Discovery and Curation Privacy and Anonymity The Dark Forest of the Internet Wellness when Always-On

Alternate realities – Part 2

(Part 1)

5/ The vastness of Twitter is what gives this the scope of a whole reality. A Facebook or Slack group or email list seems closed in comparison, a direct digital analogy of a forum or group meeting. Twitter seems like whole new worlds.

6/ Imagining hundreds of such alternative realities is heartening. This was already true – it’s what we speak of when we speak of VC Twitter, Crypto Twitter, Infosec Twitter. We are now seeing this more evenly distributed.

Twitter is an extraordinary phenomenon, the closest we have to an internet within the Internet. It’s smaller than other social networks, a fraction of Facebook’s size, but its easy publish-subscribe nature gives it a limitless feel that no other comes close to. Twitter’s natural velocity is also faster than, say, Facebook or Instagram. It’s not quite a messaging app, but you don’t see the equivalent of tweet-storms on other networks.

This openness and quickness is a big contributor to multiple subcultures coexisting on the same fabric, and you can plug yourself into any number of them. In its early days Twitter described itself as a giant world-wide town square. It still remains that, and because it’s virtual, you can participate in many simultaneous gatherings in that square, ambiently aware of innumerable such conversations around you. It’s a testament to Twitter’s versatility that it can feel like a vast open space and an echo chamber at the same time.

7/ I think that’s why there’s such pressure on Twitter from its most ardent users for tools to combat trolls and abuse. It’s to keep out those who impinge on their reality.

Social media gets flak for encouraging escape for the real world. This is in fact the Internet’s biggest benefit. Usenet, a precursor of bulletin boards, was among the Internet’s earliest use-cases. When you participated in different usenet groups with their own argot, inside jokes and community cultures, you plugged yourself into alternative realities. The more open the group the faster it grows and at some point generates its own culture. But that same openness leaves it open to interference from what it considers outsiders. It’s easier online than in real life to hijack discussions, brigade entire threads, disrupt a whole group.

How do groups counter this? Groups have moderators, empowered in some manner to enforce conduct that’s been agreed upon. Disrupters can be banned, words and topics can censored, threads can be locked, accounts can be limited to posting only a certain number of messages every hour. With active moderation, the work required to consistently disrupt a group often dwarfs the hoped-for benefit. The group fights off the infection and lives another day. This is how Reddit works.

But Twitter isn’t a group. Consequently, there are no moderators but Twitter itself. This leaves Twitter uniquely vulnerable to harassment, abuse, hate speech, stalking. Because people can retweet with a single tap, the effects of the already devastating act of doxxing – publishing someone’s real-life details like house address, person phone number, children’s names – are magnified. The effects of these are a topic by themselves. But consider the context in which we’re discussing this:

Twitter’s a place where people can be their own selves in an open environment – this combination is what makes it an alternative world. If this world has intruders like above, it’s the equivalent of being accosted by those people in a cafe or a park bench or walking down the street. Because you’re not in a digital bar, there are no bouncers to throw the offending party out. It’s a public space, and police are – until recently – absent.

(Part 3)

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Decentralisation and Neutrality Privacy and Anonymity

Pi-hole

We’ve discussed home-network-wide ad-blocking a few times before. Every few weeks I’ll remember that I have have had a Raspberry Pi attached with twine to my home router, running pi-hole silently, for a few years now. I’ll login to the web interface and dwell on how well it does the one job it was created for. This is one such time.

It tells me that over the last 24 hours, a typical day, one in every seven requests was to an ad network or tracker. And that the numbers really add up.

I also see that it replies to 16% of queries from its cache, and a little over 8% are queries from itself – the pi also does some file syncing for me. That means 14 + 16 + 8 = over 38% of queries don’t need to be resolved by the public internet. It’s a rough measure of how much more efficient the Internet feels at home.

Finally, it reminds me just how many devices we have at home that connect to the internet. Two phones, two iPads, a PC and at least one Mac, the Pi itself. That just ten years ago most of us had no tablet and used either a dumbphone or a smartphone that had no meaningful wireless syncing. Everything was on one laptop we carried around everywhere. That today we are firmly in a multi-device world.

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Data Custody Decentralisation and Neutrality Privacy and Anonymity The Next Computer Wellness when Always-On

The New Middle – Part 2

(Part 1)

Take privacy. There is a near-critical mass of people aware and concerned about how much data faceless companies have about them without their informed consent and how disparate data sets may be combined to manipulate their choices. But many of them aren’t aware of browser-based ad-blockers, their capabilities, how to install and update them. Network-wide ad-blockers such as pi-hole are simply beyond them.

This will change. Privacy-consciousness is going to be an attractive positioning for a business to take in the near future, because the New Middle is searching for them. The email service Protonmail, the browser Brave, the password manager 1Password, the two-factor authentication service Authy (now part of Twilio), the self-hosted personal information manager Nextcloud – these are all the vanguard for well-designed privacy-centric software but I don’t think they have yet marketed to the New Middle, which still reads, watches and listens to the same things the Mainstream does. Apple is the lone company I see having already staked out an unshakeable positioning here. We have recently discussed Mozilla’s opportunity to own this market as well. There is an opportunity for hardware too – imagine a router with firmware that bundles pi-hole, that does not need OpenWRT to be user-installed (side note: Apple’s hardware is already privacy-conscious).

All this is still just one area – privacy. Think about similar New Middle companies in the other areas we listed above. Pervasive anonymity as a service, anonymous-only social network and communities. Attention preservation for you and your kids. ISPs and communications providers publicly committed to net neutrality. Since there are overlaps between many of these, companies can and will compete and win the New Middle in more than one of these areas. Lastly, for large-scale reach, they will need to raise capital. Many of these will do so via the public market. They’ll make for attractive investment opportunities.

(ends)

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Data Custody Decentralisation and Neutrality Privacy and Anonymity Wellness when Always-On

The New Middle – Part 1

The New Middle is a emerging class of people who are beginning to care about the issues in technology we frequently discuss here on the site.

Until recently, when it came to privacy, anonymity, attention fatigue, data custody, net neutrality, intellectual property and patents, even ergonomics and sustainable computing, people either used to be part of The Mainstream or used to be nerds that worked in the technology industry. There were a few outliers for sure, but no overlap.

The Mainstream neither cared for nor understood the implications of such issues on themselves, their community, their society. This indifference would shock, even offend, the nerds. The nerds on their part understood at least some of these as a result of their education. Some of them built software, hardware, service as part of their day job that involved these issues. Consequently, they cared passionately enough to make deliberate choices that would seem very odd to the Mainstream.

As technology in all its forms across all domains has become part of everyday life, over the past twenty years it has gotten extensive coverage in the national press, in print, TV and for the recent past with Netflix and such services, online. The coverage has shifted from being effusive about the transformative possibilities of new technology – “your life will never be the same after you buy a personal computer!” – to a more sober take on the effects on their ill-effects on our wellness and safety.

That has created a vastly more widespread awareness among the Mainstream. It’s affected a sizeable minority of them to think and care enough about how technology affects them, their kids, their friends that they’ve begun looking for ways to gain some control. They are no longer the Mainstream. They are the New Middle.

The New Middle is searching for tools and means to exercise this control at their level of technical competence but are underserved because they haven’t existed as an identifiable segment before.

(Part 2 – an example)

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Data Custody Decentralisation and Neutrality Making Money Online Privacy and Anonymity The Dark Forest of the Internet The Next Computer

Mozilla’s Grand Internet Opportunity – Part 2

(Part 1)

But it means so much more to be a viable alternative to the internet giants of today, particularly with regard to being a good steward of public information and interpersonal communication.

Imagine a neutral paid subscription service for the following:

  • Contacts, calendar, reminders/todos
  • Documents
  • Notes
  • Photos

Now imagine that neutral service expanding to include

  • A secure email service and client a la Protonmail
  • A private 1:1 and group messaging service a la Telegram
  • A private video-calling service – there is no good privacy oriented provider today. Telegram has claimed it will add video support later in 2020
  • Collaborative documents, such as that available with NextCloud Hub if you self-host

Let’s talk about self-hosting. Mozilla could improve upon the Nextcloud concept to bundle domain, hosting and productivity/communications right out of the box. We saw a few months ago how web hosting companies could be the new internet giants if only they could be more imaginative of their own role in the internet. Mozilla could be that web host.

The arc of awareness is bending inexorably towards a substitute to the centralised web that came to characterise the 2010s.

Tight bundling of PIM, media and messaging on mobile leaves little room for a third party. Microsoft has tried to be it, but has little to offer by way of differentiation. Mozilla on the other hand has a clear positioning – and two decades of delivering on its promises. It doesn’t need to win the majority of phone users today – it can count on a minority that cares growing into a plurality.

(Part 3 – Mozilla seems rather far from that vision today)

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Data Custody Decentralisation and Neutrality Making Money Online Privacy and Anonymity The Dark Forest of the Internet The Next Computer

Mozilla’s Grand Internet Opportunity – Part 1

Mozilla recently announced that it’d be laying off a quarter of its workforce. This also includes a “new focus on technology” and “a new focus on economics”.

The Verge’s article has the Mozilla Corp CEO say “… Mozilla will initially focus on products such as Pocket, its VPN service, its VR chatroom Hubs, and new “security and privacy” tools.”, although I cannot find that in the blog post she authored.

In the original blog post, the CEO stated that Mozilla’s long-term goal was “to build new experiences that people love and want, that have better values and better characteristics inside those products.”, which is neither here nor there.

I think Mozilla has a huge opportunity here, but its vision, at least as articulated publicly, is not broad enough.

The opportunity I see is the following: there is a growing section of people who have become aware, through increased press coverage, of the dominance of a few american internet companies and their own dependence on these companies [1]. They aren’t going to be Stallman-like in their use of technology any time soon – the trade off is far too unfavourable – but they are looking for reasonable alternatives and are willing to pay for them. Baker the CEO has said exactly this, that Mozilla plans to “build and invest in products and services that will give people alternatives to conventional Big Tech.”

Well to begin with, Mozilla should create a set of paid privacy-oriented products that anyone can setup on their phone to attain a basic level of privacy protection: the Firefox browser (exists), a VPN (available in a small set of countries), an DNS-sinkhole adblocker, a password manager and a second-factor authenticator app. They’ll need great documentation and guides about how to set this up – in this regard the Mozilla community is a great asset.

[1] See the reporter Kashmir Hill’s 2019 attempt to go a month and a half without services from Amazon, Apple, Facebook, Google and Microsoft.

(Part 2 – It gets even bigger)

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Decentralisation and Neutrality Making Money Online Privacy and Anonymity Real-World Crypto

The internet’s payments layer

This provocatively titled essay makes an important point about the economics of the online media today and its direct, immediate impact on society:

… the New York Times, the New Yorker, the Washington Post, the New Republic, New York, Harper’s, the New York Review of Books, the Financial Times, and the London Times all have paywalls. Breitbart, Fox News, the Daily Wire, the Federalist, the Washington Examiner, InfoWars: free!

A white supremacist on YouTube will tell you all about race and IQ but if you want to read a careful scholarly refutation, obtaining a legal PDF from the journal publisher would cost you $14.95, a price nobody in their right mind would pay for one article if they can’t get institutional access…

On the other hand, pseudo-scholarhip is easy to find. Right-wing think tanks like the Cato Institute, the Foundation for Economic Education, the Hoover Institution, the Mackinac Center, the American Enterprise Institute, and the Heritage Foundation pump out slickly-produced policy documents on every subject under the sun.

– The Truth Is Paywalled But The Lies Are Free

In our series on 21st Century Media, we imagined an operation that was reader-funded: “I am confident that people across income and interest segments will pay for something truly useful”. While 21st Century Media would be paywalled, we also sketched the outline of a micropayments system through which readers would frictionlessly pay for every article they read.

However, when it comes to the issue that this essay writer raises, which is widespread access to truth, the micropayments based system gets in the way – unless it’s widely used. Signing up to the micropayments system cannot be too much friction for the visitor who just wants access to that one article important to them at that moment.

This is a challenge, but also an opportunity – a massive one – to create a frictionless, universal, cheap, privacy-first micropayments system.

It’s tough to check all these off at once:

If it needs to be universal, Apple and Google, who have a browser and mobile OS duopoly, are in the best position to create such a system, and would get the most publishers to sign up. But there’d be serious concerns about privacy, particularly with Google.

A privacy-first browser such as Brave has a better shot at addressing privacy concerns, and has attempted to create one such cryptocurrency-based system built in, but the browser itself simply hasn’t gotten enough traction (and there are concerns about privacy among those that do use it.)

For the system to be cheap, it couldn’t use credit cards on file, which Apple and Google have hundreds of millions of, because the transaction costs are too high. Cryptocurrency-based wallets such as the one Brave implements could work, but adoption is an even bigger problem, although one worth solving.

India’s UPI system is widely used within the country, is natively digital, has near-zero transaction costs, but its use reintroduces privacy as a concern.

It’s a problem in the vein of “fast, good and cheap: pick any two”. But the payoff, a payments layer for the internet, is incomprehensibly large.

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Data Custody Discovery and Curation Privacy and Anonymity Real-World Crypto

Use cases for real world crypto

This bit an interview with the founder of the ecommerce checkout system Fast:

Most of what people have predicted with cryptocurrency hasn’t happened. They’ve identified the right problems – payments need to be easier, identification needs to be better, we need to remove friction – but cryptocurrency isn’t the right technology for that. Part of the reason is the solution needs to be formed within the sphere of existing regulations and government identification.

It’s a strikingly different take and it’s articulated clearly what I have felt for so long. Blockchain-based alternatives to existing regulated use cases will have to fight a series of uphill battles to get traction. With regulators and governments, as the founder Allison points out. With entrenched interests and incumbents, and their vendors/suppliers. And with customers, who’re used to known processes and norms.

This is why tokenized real estate offered as investment has not taken off. Ditto with tokenized financial instruments such as ETFs. Or KYC on-the-blockchain. Or why Facebook’s Libra is highly unlikely to make it in its original avataar. All are great ideas, but there are too many entities that militate against them.

However. There are other problems that have no good solution today. Online trust is a problem that, as Facebook’s story has shown, is far too valuable to place in the hands of a single entity. Just yesterday we saw how in the news media, new institutions may emerge that become custodians of online reputation. Of brokering trustless relationships between source and publisher, between producer and writer.

DLT is also uniquely suited to solve issues with non-repudiation. Some weeks ago a consultant had reached out asking about a potential blockhain-based solution to problems of data access within a client company. It turned out that the problem was one of non-repudiation, and I suggested a fairly simple framework around an existing workflow that could have used either private or public blockchain (explaining the pros and cons of each). It was simple precisely because non-repudiation is inherent to DLT.

I also see provenance, or similar problems in supply chains, as an opportunity where the value of DLT hasn’t yet been captured by an company. This is not for lack of trying; it’s just very hard for all participants in a supply chain to sign up for it, both technically and because it disrupts special interests. It’s likely it’ll take off in a relatively self-contained subsection of a supply chain, and expand from there outwards. Perhaps it’ll even be this trial that the port of Rotterdam recently kicked off.

DLT – real world crypto – is a paradigm shift in the truest sense of that overused term. For instance solutions to the problem of online identity have so far tried to create improved versions of physical-world implementations, but because DLT makes possible trustless transactions, if obviates the need for verifiable identity itself for many use cases.

The killer app for Blockchain isn’t going to be an app that has killed before.

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Data Custody Decentralisation and Neutrality Privacy and Anonymity

The Library of Congress and online archival – Part 2

(Part 1)

Online archival is important to me. I am particularly interested in blogs that still have great value but are no longer maintained – some of these are by people who I had followed in the 2000s. Some of these are friends who have long since stopped writing other than on social media.

If their writings are on third-party services like Blogspot, the service itself can be shut down or they can be taken down because of inactivity. If they are on their own domain, the owner may allow the domain to expire.

In some cases, the owner may deliberately erase posts, asking even the internet Archive to delete its records. The current head of the Microsoft-owned Github, Nat Friedman, used to write a fun, eclectic, useful, and – to me – inspirational blog that blended his personal and professional lives. Some years ago it was wiped clean of the content I used to follow. More recently it was wiped again. Now it’s just a Medium-hosted blog with a half-dozen posts. I respect Nat’s decision to not have his old life displayed online. I just wish I had my own archive of it, one that I of course intend to keep private.

For now I have a short list of sites that I have downloaded using wget, with flags to download images and other linked content, and change URLs to local ones so I can browse the site offline. i’m interested in whether the US Library of Congress’ online archival format, web ARChive, and its toolset, is an improvement.

Endnote: Archiving entire blogs or websites is different from individual articles, of course. We’ve seen my iOS shortcut that both saves a Markdown-formatted cruft-less version of online articles locally as well as optionally saves to one of Instapaper, Pocket or Evernote.

(ends)

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Audience as Capital Data Custody Making Money Online Privacy and Anonymity Real-World Crypto

On the independence of editorial and business during business model transitions

This Financial Times article on the effect of the pandemic on the already precarious state of newspapers’ finances is a good read overall. And at least during the pandemic, it is not behind the FT’s strict paywall.

This little bit in particular stood out for me:

While the audience for online news jumped to new highs during the pandemic, most sites convert fewer than 1 per cent of website visitors into paying readers. Although there are no sector-wide figures, some publishers admit most of those that do pay in America and Europe are older, more wealthy and white.

If it is the dominant class in any market that is the one that pays, there is a risk in the newspaper biasing its coverage towards the interests of that class. Today’s advertiser-driven model carries the same risk – does the move to paid subscriptions simply swap one set of patrons for another?

All media has had tension between business and editorial, and good media has always had a wall between the two sides. But that tension is heightened at times of major business model transitions like this. In the new model, you have a direct relationship with your audience, which pays you. When you lose them, you lose both your readership and your revenue. Independence of editorial gets harder.

This is going to be the big test for both news organizations and independent publishers with the inevitable move to pay-to-read.

End note:

One model is to rely entirely on donations, and force them to be anonymous, like via cryptocurrency. We explored this briefly in part 4 of our series on 21st Century Media. Now neither side of the news organization has any way of knowing who the audience is. It is unclear if there is a natural upper bound on how large of a news organization can run on donations alone. That altruism seems to be the natural governance model for the internet doesn’t mean it is a viable business model.

Another variation of this model could be for news organizations to move to subscriptions, but for a third party neutral organization to act as the trustee of the identities of subscribers. Now this organization could be supported by donations, but now we’re talking about one or a handful that need to be supported, not every news org.

(ends)