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IBM Lotus’ GM Mike Rhodin outlines Lotus’ strategy

From eWeek, a wide-ranging, exhaustive interview with Lotus’ new General Manager, Mike Rhodin. (Exhaustive, sure – it’s four pages long!). Definitely worth a read.

Mike answers a lot of questions on some pretty prickly issues:

  • Clearing the mist around Hannover,
  • Supposed declining market share vis-a-vis Outlook/Exchange.
  • The awkward Workplace/Notes duality, and…
  • Google as a competitor!

I am SO glad that someone is asking these guys about Google/Yahoo. Both the Lotus guys and the Microsoft Outlook/Exchange teams, I mean. How long will it be before either of Google/Yahoo muscle into the corporate messaging and collaboration space? Here’s what Mike had to say:

How do you view Google, friend or foe?

Google is an interesting phenomenon. It’s an advertising company, an advertising company that made money because it had a good search engine. So it’s an advertising company based on a technology, which is a very interesting model in and of itself, and they’re using the capital they’re accumulating with that to branch into new areas. It’s really a fascinating area to watch from an innovation viewpoint because they’re coming out with a lot of cool stuff. But that cool stuff isn’t really new business models yet. It’s really cool stuff funded by capital they’ve built up through their core business, so I’m not sure where it’s going to end up yet.

We recently announced integration with Notes and Google on the desktop, and it’s a great capability. I have it on my desktop. It allows me to find stuff, that’s what Google’s always been good at. Do I view them as a competitor today in my business? Do I view them as a future possible competitor? Probably, depending on where they decide to go.

Oh, and I don’t think the former GM, Ambuj Goyal, is going to be too happy with this question, though: As GM, what are you going to do that’s different from your predecessors, Al Zollar and Ambush Goyal?

Ambush Goyal? :-)

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“… if there is no political opposition”

Here’s how swamped in politics our economics is. From an article in the Indian Express, about reforms in the Petroleum sector, after the murder of Manjunathan Shanmugam:

The Cabinet note is also expected to recommend raising the price of household LPG (LPG = Liquified Petroleum Gas) by Rs 50 per cylinder from January 2006. And by another Rs 50 after six months, if there was no political opposition to the first increase.

1.) “If there was no political opposition”?! If it makes sound economic sense, there should be no political opposition in the first place! As Ila Patnaik pointed out in her article a couple of days ago, the subsidy on LPG is absurd, because no family “below the poverty line” (whom subsidies are supposed to benefit) can afford even the subsidized LPG! The price for a cylinder of LPG hovers around Rs. 300 per cylinder. If a family can afford that on a  monthly-bimonthly basis, then it is definitely not below the poverty line. Plain and simple – any political opposition to this will be for the sake of populism, and should be crushed.

2.) From a broader standpoint, why should we need a “Cabinet note” recommending a price hike/cut? That is the fundamental problem with our Petroleum infrastructure. Once we have corporatized our Petroleum sector, we ought to leave decisions regarding imports, pricing, distribution, acquisition, diversification, and so on, to their managements. All that the Ministry of Petroleum ought to be doing is setting clear policy guidelines and making sure that they are adhered to. If the Petroleum minister is going to micro-manage the running of ONCG, OIL, IOC, HPCL, BPCL and GAIL, we might as well merge all of these corporations as Departments under the Ministry of Petroleum, and stop this sham of calling these organisations as “companies”.

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Rediff special on the quality of India’s engineers

Update: Part 2 is here.

It’s time someone brought this up.

Rediff.com is running a special series (Part One is here) on the quality of India’s computer science graudates. The problem is clear – the abysmal state of India’s universities, across the board.

It is thrilling, at first glance, to read statistics like “From its 113 universities and 2,088 colleges — many of which teach various engineering disciplines — India produces nearly 350,000 engineering graduates every year. All of Europe produces 100,000 engineering graduates a year, and America produces only 70,000.” But, as the article goes on to say, the quality of these engineers is something best left unsaid.

Mumbai University is widely regarded as one of India’s best Universities, after the IITs and NITs. I myself am a graduate from an engineering college under MU. However, you only have to spend a day touring engineering colleges under MU to realise the absolutely pathetic infrastructure in place, the hopelessly outdated syllabus (we spent an entire semester learning the finer nuances of COBOL – as part of Business Processing Systems, cut our teeth on programming languages with PASCAL and didn’t touch C until half our engineering was done, learnt IBM’s ITS as a state-of-the-art database system – you get the point), the lacklustre faculty, arcane and archaic rules and regulations, an examination system that has all but collapsed, and, as the article mentions, heavy emphasis on rote learning and “theory”. And mine was one of the best colleges under MU.

I shudder to think how people who have become “Computer Engineers” through this sort of education are going to make India the world “Information superpower”.

Government Funding and Private Participation:
The article mentions a serious lack of funding, a lack of Government spending on Research and Development in Engineering. And elsewhere in the article, “… the gradual withdrawal of government support, with increased private participation in technical education, affected quality and led to commercialisation of education.” Well, I can tell you that private institutions that run educational institutions are some of the richest bodies in India today. From my observations, the bottom line for these “companies” is almost as high as their top lines, simply because so little is pooled back into the college. Simple, back-of-the-envelope calculations for income and expenditure (I will not go into figures here) for a typical enginering college in MU will reflect that. So the problem is definitely NOT lack of funds. Indeed, private participation in education must be encouraged – but then we need to have stringent laws, brutally enforced, with heavy penalties for those private institutions that do not pool back enough money to make their colleges meet the high standards that they are easily capable of.

Then there are other problems that the article has not yet mentioned – the most serious one is reservation. Then you have, among others, lack of a practical-oriented examination system, lack of continuously updated syllabi, lack of business education along with technical education, sever lack of exposure to, and participation with, the Industry. Writing about what ails our technical education has been on the cards for a long long time; perhaps this article will be the catalyst that gets me down to doing it.

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IBM’s first steps into “social” software

Publish.com writes about IBM waking up to “social” software. Signs are that the company’s got it right. Here are exerpts:

Another major benefit of the systems will be to help people find topical experts more quickly, a major headache in companies the size of IBM, which had just under 370,000 workers in 2004.

..

By creating a centralized online resource where anyone in the company can contribute to the quandaries the firm said it not only finds answers faster, but also allows employees to find out who among them has experience on a particular topic, or which workers they might collaborate with for other projects.

“We knew that the ability to better network individuals could provide immediate benefits and help move the company to real time, to shift how people collaborate,” Sparkes said.

This is what marks the difference between “old wave” communucation software and the “new wave” social software. Focus on the individual, and real-time collaboration using open standards.

Another effect of “focus on the individual”:

In addition to helping companies organize, retain and share information more intelligently, experts said that social networking tools will also help businesses focus on the quality of individuals’ unique contributions to their employers.

By gathering evidence of workers’ specific contributions, businesses will be able to give credit to people who come up with truly innovative ideas, rather than hand down praise through levels of corporate hierarchy, said Dr. Bill Ives, an author and independent consultant focused on the arena of social networking.

Perhaps the surest sign that IBM truly “gets” the power of community content, comes from an article on ibm.com itself:

“The proliferation of blogs, news feeds, consumer review sites, newsgroups and articles published daily on the Web has created a phenomenon where public opinion about an organization spreads worldwide, faster than ever before. These sources are filled with insight from consumers, experts and competitors that can be analyzed and used by businesses to make better decisions on products, services and business strategies. This creates a tremendous opportunity for organizations to carefully monitor their image and more quickly address business opportunities, threats, quality concerns or changing public perception.”

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India strangles Reform.

More evidence that the prescence of the Communists who hold India’s puppet Government hostage, is severely hurting both investor sentiment abroad, and denting India’s image internationally.

Part of an editorial in the Financial Times:

The slow progress of Mr Singh’s reform agenda has been blamed on the presence of Communist allies from Calcutta within the ruling coalition. They have resisted labour market reforms and they are hostile to threatening the livelihood of small shopkeepers by opening retail trade to giant supermarkets. Yet increasingly it looks as if Mr Singh’s own Congress party is dragging its feet on the vital process of deregulation and liberalisation needed to free India’s economic potential. There are few votes in reform, the party barons argue. They appear to have the backing of Sonia Gandhi, the party leader.

Political resistance is one side of the problem. The other concerns the mass of business-unfriendly regulation that still afflicts the Indian economy. It is all very well declaring new sectors open to foreign investment if red tape still hobbles new ventures, with excessive demands for registration and licensing, as well as highly restrictive labour laws. According to the World Bank’s International Finance Corporation, India ranks 116 out of 155 countries in terms of the ease of doing business – between Indonesia and Albania. There is much reform to be done at the micro-level, as well as the macro.

That explains why India attracted only $5.5bn (£3.2bn)in FDI in 2004-5 – less than 10 per cent of China’s total. Yet the government needs $150bn in infrastructure investment alone over the next 10 years. If the door remains half shut, both India and those eager foreign investors will be frustrated.

Here’s a related article.

Too bad this Congress-led Government is so hungry for power, that it refuses to say “enough is enough” and call a mid-term poll. I can’t believe how the entire Union Cabinet can bow, wilt, bend and capitulate to every single whim and fancy of the 60-odd Communists who, by providing “outside support” to the Government, weild Power without Accountability, who put Ideology about Practicality.

India, quite simply, is Fed Up with this sorry state of affairs.

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Writely – Word on the Web

Writely is “a web word processor that provides simple and secure document collaboration and publishing on the web using only the browser”.

Here are some screenshots from the Writely tour pages:


Sounds like just what I need – I used Gmail drafts to keep track of my documents that I needed to access from the web, and I was just about to start deploying a wiki on rahulgaitonde.org – just for myself. Both seemed rather clumsy solutions. Writely, here I come!

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Yahoo’s re-invention

Some posts ago, I mentioned that I’d be doing a bit of research into what Yahoo!’s been up to while Google’s been stealing all the limelight and headlines. Well, for starters, Business 2.0 has an good article titled “The Flickrization of Yahoo!

The article talks about how Flickr has kick-started Yahoo!’s re-structuring from the stagnant, generation One portal that it was, into a more community-driven, content-oriented environment. Like Google, it appears to have tuned in to the power of the community’s opinions to build a better Web. Flickr itself, for instance, has changed the face or digital photography, creating a 1.5 million strong community, with 14000 photos being uploaded every hour, being tagged and searched, being linked to blogs and so on. What Yahoo! wants to do, is to Flickr-ize the whole web. To do with all the content on the web that Flickr did with digital photographs.

This is in stark contrast to Google’s approach, which is to use more and more sophisticated algorithms to mine the web for information. To this end, significant acquisitions by Yahoo include upcoming.org (an online calendar system, again created totally by the online society), Konfabulator (desktop widgets), which Yahoo! hopes will get users to “slice and dice Yahoo content any way they want”.

Worth a read. Additionally, I’m exploring My Yahoo! (my.yahoo.com), and it looks promising. Something like Google’s personalised homepage (google.com/ig), and at first glance I’m tempted to say that Yahoo!’s is better. But only at first glance. More about this, coming up!

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Prima facie, Google Reader’s great!

I haven’t had much opportunity to try Google Reader (Google’s web-based RSS aggregator), but I gave it a spin yesterday, after exporting my Thunderbird news feeds to an OPML file and importing them into Google Reader. At first glance, it appears to be a very well-designed application – with all the Gmail-like Javascript/Ajax UI magic tricks.

Google Reader Screenshot

You can tag your news feeds, and create feeds out of one or more tags. The next logical step would be to integrate these tags with something like del.icio.us, and be able to subscribe directly to community-tagged feeds. For instance, if I wanted to create a feed for political news from India, I’d subscribe to “India” + “politics”. That’d really be great. I’m now using the power of the community to aggregate feeds from sources that I’d never be able to find on my own.

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Tim O’Reilly on “What is Web 2.0”

Marvellous article by Tim himself. Excerpts:

At bottom, Google requires a competency that Netscape never needed: database management. Google isn’t just a collection of software tools, it’s a specialized database. Without the data, the tools are useless; without the software, the data is unmanageable. Software licensing and control over APIs–the lever of power in the previous era–is irrelevant because the software never need be distributed but only performed, and also because without the ability to collect and manage the data, the software is of little use. In fact, the value of the software is proportional to the scale and dynamism of the data it helps to manage.

Google’s service is not a server–though it is delivered by a massive collection of internet servers–nor a browser–though it is experienced by the user within the browser. Nor does its flagship search service even host the content that it enables users to find. Much like a phone call, which happens not just on the phones at either end of the call, but on the network in between, Google happens in the space between browser and search engine and destination content server, as an enabler or middleman between the user and his or her online experience.

As a result, DoubleClick proudly cites on its website “over 2000 successful implementations” of its software. Yahoo! Search Marketing (formerly Overture) and Google AdSense, by contrast, already serve hundreds of thousands of advertisers apiece.

Overture and Google’s success came from an understanding of what Chris Anderson refers to as “the long tail,” the collective power of the small sites that make up the bulk of the web’s content.

BitTorrent thus demonstrates a key Web 2.0 principle: the service automatically gets better the more people use it … There’s an implicit “architecture of participation”, a built-in ethic of cooperation, in which the service acts primarily as an intelligent broker, connecting the edges to each other and harnessing the power of the users themselves.

In other news, InformationWeek is featuring “The Future of the Web“, a collection of short writeups on “the fundamental changes playing out on the World Wide Web”. Includes the Google-Sun agreement, the Web 2.0 conference, and Yahoo’s role. The last one is particularly interesting. With so much of the focus on Google and its supposed plan for “world domination”, Yahoo’s plans are being somehow overlooked. I’ll probably have more on this shortly.

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Article on IBM’s developerWorks!

Well, an article that my colleague Pallavi and I wrote, has been published on IBM’s developerWorks website! It’s titled “A comparison of security subsystems on AIX, Linux, and Solaris”. And it’s even the lead story on dW’s eServer page!

If you develop applications which use PAM or NSS (or even LAM on AIX, for that matter), do read it.