Category Archives: Uncategorized

Sharp, sharp: The American consumer culture is predisposed to replacing a broken product instead of refurbishing it, whereas Pakistan’s consumers demand ingenious repairs to keep products functioning far past manufacturer expectations. Conversely, America’s political culture is inclined to repair any … Continue reading →

…which a legislator may not use in the Delhi Assembly: among those expressly prohibited are “haathi ka bachcha”, “smuggler”, “sala”, “andher nagari choupat raja”, “abe chup” and “are doob maro”. No wonder the Parliamentary version of the book runs into … Continue reading →

Any satire is as misleading as it is true. But read it anyway: “I knew Christopher Hitchens better than you”

This was twenty five – twenty five! – years ago, at the 1986 Australasia Cup final: For starters, batting first, India managed to put on a massive 245 runs on the board. It was the highest score in Sharjah then … Continue reading →

Indonesia’s Industry minister, on RIM’s decision to set up a factory in neighbouring Malaysia instead of Blackberry-crazy Indonesia: “I suggest we impose an additional value-added tax, or luxury tax, for such goods, so that people would choose to invest here … Continue reading →

So usually you identify One Key Metric to measure success. Or maybe more. And those metrics are probably the right ones for your product/service – pageviews, signups, app downloads, dollars, ponies. The thing is, when everything’s right and you’re growing … Continue reading →

As your teams hurtles towards launch, there’s one thing you may have overlooked. Your new user experience. No? Because you guys live in the product, rough edges and all, it’s been a while since you signed up yourself. Your team … Continue reading →

You know, you’d think the Macbooks were the only laptops with gee-whiz multitouch gestures – they certainly get all the press. But there’s multitouch on those lookallthesamedontthey Windows laptops too. Synaptics, the company that makes trackpads more than plastic skating … Continue reading →

Your division starts off on a new project with a bang. And months later ends with a whimper. You shut the thing down, your folks are terribly frustrated but you don’t really know what went wrong. From my experience, here’s … Continue reading →