Archive for the 'PC' Category

Bigger pie, more slices

For the longest time, the only two entities that made money from a mobile phone were the carrier and the handset manufacturer. Open and shut [1].

No longer. Not only are more mobile phones being sold now than ever before, there are more types of folks making money off it. For smartphones with an ecosystem such as iPhone, there is

- Apple, the iPhone manufacturer

- AT&T (in the U.S.) that provides cell phone connectivity

- tens of thousands of developers who sell their iPhone applications through the App Store (with Apple getting a cut). And this is not just indie developers. Amazon stands to make a huge bundle through book sales via its Kindle Reader app for iPhone [2]

- businesses that create free iPhone applications but make money off ads within their applications [3]

- record labels that offer their music for sales on the iTunes Music Store

- television networks and Hollywood studios that offer their TV shows and movies (respectively) for sale/rent, also on the iTunes Music Store

Of course, this runaway success has inspired every smartphone label to scramble to bake its own pie. Witness the plethora of application stores (Palm, Nokia, Blackberry, Windows Mobile, Android) [4], and Nokia’s attempts to sell music.

 

Open or closed?

The more mature a product category gets, the more players there are that stand to make money off it. That’s because the pioneer quickly realizes that for true scale, it must “open up”  the product to entities other than itself. And that’s where it seems we have from history, a clear lesson: IBM opened up the specs of its original PC, and hordes of beige box manufacturers crowded Big Blue out of its own market. Apple itself nearly destroyed all that the Macintosh stood for when it licensed the Mac to other manufacturers.

“Opening up” a successful product and creating an open ecosystem divides the pie into so many slices that the pioneer is left picking up only crumbs. Apple’s iPhone ecosystem has been “opened up” to all those players above through the iPhone OS developer API, the iTunes Music Store and the iPhone App Store, but the ecosystem itself remains tightly closed.

 

[1] OK, so there were (are) electronic component manufacturers on the source side and advertising agencies on the sell side. But let’s limit ourselves to those that gained directly from the mobile phone. 

[2] Also with iPhone OS 3.0, developers can now charge for features within the application (unlocking extra weapons and purchasing weaponry within games being the most commonly cited examples), so you could have a free basic application with paid features if you like. Before OS 3.0, the best that developers could do was offer separate “free” basic and “paid” full-featured apps.

[3] Take Twitterific, for instance. The free version of the application inserts ads into your tweetstream.

[4] With comical attempts to make them sound different (Palm Software Store, Nokia Ovi Store, Blackberry App World, Windows Mobile Marketplace, Android Market). 

HOWTO: Syncing Contacts and Calendar info between Nokia smartphone and Outlook

Your contact list and calendar events on your mobile phone have nothing to do with the contacts and calendar items on your Outlook, even though most of them are the same. For instance, you store contact numbers in your phone and email info in Outlook’s contacts. Shouldn’t they both be connected? Shouldn’t the reminders/events you set on your phone, or the meetings you enter in your Outlook calendar be available at your desk and while you’re on the go?

This HowTo will teach you to keep your Contacts, Calendar events and Notes in sync between Outlook and your Nokia smartphone. I have tested this with Outlook 2003 and 2007, and it should work with all Nseries and Eseries phones plus several phones that run S60. If your phone came with a Nokia PC Suite installation CD, it’ll work.

Setting things up for the first time

Install Nokia PC Suite on your computer. Using either Bluetooth or the USB-based cable, connect your phone to your computer, and start up PC Suite. Launch the Nokia PC Sync application. This is roughly how things should look (things may differ slightly depending on your PC Suite version):

When you first start up, this is what youll see.

When you first start up, this is what you'll see.

Click the Setup icon, bottom center. Select Microsoft Outlook as your email application (this HowTo should also be applicable if you have been condemned to use Lotus Notes at work):

Setup is the icon that looks like a wrench.

Setup is the icon that looks like a wrench.

Next, choose what you want synchronized, and how far back and forward you want calendar events synced. If you’ve chosen to synchronize bookmarks too, choose your preferred browser. The list below should be enough for most people:

Bookmarks syncs Ffox/IE with Nokias default browser

Bookmarks syncs F'fox/IE with Nokia's default browser

A year back and forth should be more than enough.

A year back and forth should be more than enough.

No Opera/Safari support, unfortunately.

No Opera/Safari support, unfortunately.

Synchronizing

Once you’re done with the Setup Wizard, click the “Synchronize Now” button:

Next time, you can just double-click the system-tray icon to sync.

Next time, you can just double-click the system-tray icon to sync.

It’ll take a while the first time, depending on how many contacts and calendar events you’ve stored in both Outlook and your smartphone:

Be patient the first time - it'll take mere seconds after that.

Be patient the first time...

... it'll take mere seconds for later syncs.

... it'll take mere seconds for later syncs.

That’s all you need to do. Once the synchronization’s done, a short summary will be displayed on the home screen:

Over 800 contacts and entries.

Over 800 contacts and entries.

Conclusion

Take a look at your Outlook calendar and contacts – it’ll be filled with birthday entries and sundry tasks/TODOs, while your phone’s calendar will be filled with your meetings/appointments and your contacts will have their email addresses entered along with their phone numbers.

Calendar Entries

Calendar Entries...

... and contacts.

... and contacts.

Notes

1. You might have to weed out significant amounts of duplicate entries if you stored the same contact under slightly different names in your phone and Outlook

2. Reminders are transferred both ways, so you can create an alarm or a reminder on Outlook and have it ring on your phone (and vice versa).

3. If you’re using Bluetooth, you can also set your phone and Outlook to sync automatically periodically.

Mobile 2008 = PC 1982

Why the mobile phone industry today looks a lot like the PC industry 25 years ago:

  • Several players selling standalone “boxes” (or bricks). Atari, Commodore, Tandy, Apple back then. Nokia, Sony Ericsson, Motorola, Apple now
  • Incompatible software platforms
  • Incompatible hardware and peripherals
  • Nascent application development industry
  • Device seen as replacing several existing devices

Big differences:

  • Sheer number of mobile phones, sheer variety in features and, consequently, price points
  • Growth markets are in the East
  • Carriers could make or break innovation

Game-changers – then and now:

  • The IBM PC and its open platform. No current-day equivalent
  • Standard operating system and, consequently, standard development environment. Current-day equivalent: Google’s Android, possibly

HOWTO: Be more productive with the Nokia 6670

The Nokia 6670 I bought recently has turned out to be a computer in itself. I’ve found myself using my ThinkPad less and less as the week’s gone by.

Email:
I’ve configured both my Gmail and RahulGaitonde.org POP3 accounts on the phone. The built-in email client does a very good job at retrieving, composing and displaying messages and their attachments. It’s also well integrated with the rest of the system, so I can click on most files and select “Send as email”. I’ve heard that Profimail’s the best email client out there, but i.) it isn’t nearly as integrated as the default mail client, and ii.) it isn’t free! After spending nearly Rs. 13000 for this beast, I’m not spending a paisa more :)

Internet Browsing:
Netfront is a decent browser. It loads reasonably fast, has Javascript support, renders pages quite well, supports SSL. All-in-all, I’m happy. The only thing is, it’s a pretty big application – if you’re running Netfront, you might not be able to open other heavy apps like RealPlayer. According to TaskSpy, while it itself is using 104KB of memory, Netfront (without loading any web page) is taking up 5104KB! I use Netfront and Opera alternately. Both are neck-and-neck in terms of features and usability, but then again, Opera’s only a 14-day evaulation. I don’t see why. Opera is now a free download for Windows and Linux, without the ads, so why not for Series 60? How long before browsers on mobiles outnumber those on desktops? Think issue: Business models for broswer-based ISVs.

In any case, having an Internet browser on your mobile phone is a great timesaver. It takes my bus about 30 minutes to reach my workplace. I use that time to catch up on my personal email, daily news and blogs. By the time I’m at work, I can be productive right away.

The Nokia PC Suite is a wonderful way of connecting to your phone. You can use either the provided data cable, or Infrared (which newer phones such as this one don’t support aynmore), or Bluetooth.

I use the Nokia Phone Browser all the time to manage documents and contacts on my phone, through an Explorer-like interface:

Another fantastic component is the Nokia PC Sync. I can sync my Lotus Notes calendar, address book and TODO list with my phone.

No more typing in stuff into my phone. Simply use Lotus Notes and hit “Synchronise”.

Speaking of not typing in stuff, you can send SMSes via Nokia’s Text Editor. It even integrates with your Address Book.

Thoughts on wireless Internet access in India

The Indian Express has two articles today showcasing the state of wireless Internet access in India. They could not be more contrasting.

One article talks about the burgeoning use of WiFi by the upper middle class, especially in Mumbai and Bangalore. It’s exciting to know that entire residential complexes (Hiranandani – the real big builders – are profiled in here) are being provided with ready-to-use wireless Internet access. Further, the major vendors of traditional Internet access are WiFi-aware, and WiFi-ready too. For instance, Hathway and AirTel are already offering WiFi installation services. And at least in the major cities – Mumbai, Bangalore, Delhi and Pune, malls, cafes and bookstores seem to have wireless access enabled. Judging by the prices they’ve quoted in the article, WiFi internet access doesn’t seem outrageously expensive too.

There are only two bottlenecks to wireless internet access exploding in India.

One is the abysmally low percentage of computer owners who possess a laptop. According to the article, one percent of computer owners in India own a notebook computer. I think that’s about to change, though. Notebooks are now available in India around the Rs. 50000 mark, which is quite affordable for most. (I must also add that you can now purchase an amazingly powerful Pentium 4-based desktop PC for around Rs. 18000!) When I was researching notebooks for my eventual purchase of this ThinkPad, I found that most mid-range laptops, by local vendors like Zenith, and others like Acer, were available for as little as Rs. 40000. Certain Compaq models were next in line, costing about 50000-65000 (although HP has really high-end models too). So for an average middle-class family, buying a notebook computer should seem a natural choice.

By throwing open the doors for widespread rollouts of outdoor WiFi networks, Notebook computer penetration and wireless access ubiquity could piggyback on each other in a psoitive feedback loop once we’ve reached a critical mass of consumers.

The other problem is far more serious. That problem is the Indian Government. This other article talks about the ridiculous restrictions that have been imposed on outdoor use of WiFi. Here’s a quote:

Before buying equipment, he says he waits for an ‘in-principle’ clearance from the Wireless Planning and Coordination Wing of the Department of Telecommunications and a visit by the local police.

“Next, the standing advisory committee on radio frequency allocation must agree,” he says. “Sometimes they meet once in two months and your application doesn’t come up that day. We provide 30-35 application copies for all members.”

Then he waits for an operating licence.

It’s clear that the laws governing wireless Internet access are out-of-date. Here’s the current procedure for a licence for outdoor wireless access:

  1. “In-principle” approval from the Wireless Planning and Coordination Wing of the DoT,
  2. Visit by the local police,
  3. Approval from Standing Advisory Committee on radio frequency allocation,
  4. Issue of operating licence.

It takes up to a year for this kind of licence to be issued. For most businesses, that is simply too long. If the Government decides, once and for all, a spectrum for general outdoor wireless access, all of these steps could be eliminated. The Government must realise that the above method is simply not scalable. That is, once the number of applications increase, no committee is going to be able to scrutinise applications the way it is possible now. The police will be unable to keep visiting every locality. Actually, why the police need to be involved even today is uncertain.

Licences for wireless access smack of the licence-quota raj that was the hallmark of Indian business till the New Industrial Policy was announced in 1991. All the Government ought to be doing is defining “policy”, not “mechanism”. Incidentally, this a design principle for a lot of successful systems software, and it applies to this situation too. What it means is that the Government should simply formulate a set of guidelines that any WiFi internet access provider must adhere to. This should include the spectrum he/she must use, among others. Once this framework is in place, though, how the provider implements the wireless rollout, the tariffs for Internet access, et al is none of the Government’s business.

In a mature environment for wireless internet access, anyone with the equipment should be able to start a wireless network. It would simply be like a number of private intranets. To utilise the bandwidth offered by a wireless network, you’d need to log into the network. There are simple methods to implement this. Today, wireless network points trap http requests from hosts. If it is an unregistered host, a login/registration page is sent to it (the host), which will show up in a browser window. Very simple and elegant.

There are so many companies, notably Reliance and Hughes Telecom, which have begun digging up roads in most cities to lay their fibre-optic cables. While no one can fault these companies for the end aim – to provide cheap broadband Internet access, crisscrossing cities with subterrannean wires is madness. Especially when WiFi is an infinitely cleaner way to achieve the same thing. I wrote to the editor of the Indian Express two years ago, when Reliance first started this ambitious project. The letter was never published. It’s amusing to see this article so long after my letter, making the same points I had!

Finally, WiFi (or its long distance variant WiMax) is the best way to address the problem of rural connectivity. We have too many Government committees exploring how to “bring the information revolution to the underpriviledges masses” – in simple terms, ubiquitious rural internet access. But they’re all thinking in terms of expensive wired links. The only reason for doing that is to ensure that BSNL gets to play a major role here. BSNL has the largest wired network by far, in this country (much of it due to monopolistic restrictions, but that is not the point here). So it makes sense for the Government to make use of the infrastructure already available. Whether broadband over copper is actually feasible will be judged by how BSNL’s broadband initiative in the metros fares. But is it a good long-term strategy? A few villages in India still have only one phone connection for the entire village, and most have only a handful. How ubiquitious can Internet access get, with this kind of rural penetration?

Now I’m not aware of the kind of bandwidth that broadband over copper can provide. I’m thinking of a dual copper/WiFi infrastructure. We could have multiple broadband connections over existing copper infrastructure leading up to a village. These could then serve as starting points for a lot of WiFi connections. We could have a wireless hub/switch connected to the machine where these copper wires end, and enable multiple wireless connections from there. The “last mile” of the telephone network would become the “last but one” mile, with the actual end point as the wireless link. This is the kind of public/private collaboration the present Congress/Left Government would drool at.

The technology exists right now. So do the ideas, as do business models. The consumer’s been ready a while too. The only person that’s asleep is at the wheel – the Babu at the Department of Telecommunications. We need to sound a wake-up call before the WiFi moment passes us by.