This is supposed to *herald* curated computing. Nonsense.

Curated Computing: Fancy cynical analyst term. Here is Forrester Research declaring a new era (‘Post-iPad’, no less).

A consumer can do anything with a Windows PC or Mac… the iPad operates very differently. [It] works more like a jukebox than a desktop — consumers choose (and pay for) applications from a predetermined set list. Each of those applications is, in itself, also curated; the publisher selects content and functionality that’s appropriate to the form factor, just as a museum curator selects artworks from a larger collection…

Rubbish. ‘Curated computing’  has been Apple’s design philosophy for all this decade – that’s only now making its way into industry consciousness.

But it’s a good thing.

If anything, it indicates mobile manufacturers hitting reality. In the short years after the realization that people wanted to ‘do more’ with their phones, manufacturers packed in as many features as they could. A few really took off (cameras, music players, even email), and most others just didn’t (bluetooth, mobile office packages, bar-code readers).

In another way, it’s a sign of the industry beginning to mature. Even as hardware has gotten more capable (faster processors, storage, memory, larger displays, touch-screens) and networks have invested massively to build capacity, there’s a discernible trend to do less better. Manufacturers are (belatedly?) realizing that a mobile device isn’t a smaller personal computer, but something ‘very personal’. And that very personal is very different from personal.

Which is also why everyone in the industry wants ‘vertical integration’ – control over the hardware, operating system, software platform, applications/content, and network. It’s so that having bet on what (limited) tasks a device will perform, a manufacturer has greater control over the quality of what the customer experiences.

Expect, in the next couple of years, for all major smartphone players (in addition to Apple, RIM, Google) to create (curate?)  really great out-of-the-box experiences for the 20% of tasks that matter most – email, web browsing, facebook/twitter updating, maps, and playing music/movies (yes, better than what we’ve seen). Expect  new devices to ship with fewer radios and sensors, and very few basic applications out-of-the-box. All other features and applications will be available via an App Store, to which there will be a prominent link on the home screen.

If this sounds very much like what Apple’s been doing with iPhone all along, of course you’re right. Forrester’s just woken up, declared it a trend and slapped on an alliteration.

Footnote: also, this isn’t as global, industry-churning a movement as Forrester would have you believe: the Japanese, for the most part, like cellphones crammed with bells and whistles (TV, bar-code readers,credit cards, suchlike). And this doesn’t look to be changing anytime soon.

If you run a self-hosted WordPress/Movable Type blog, you’re already there. Instead of S3, you’re hosting it on your hosting provider’s space (which could well be S3). In fact, this is how rahulgaitonde dot org works.

Now Joshua only alludes to this, but these pieces aren’t coupled loosely enough to move to plug out one component and fit another in. For example, I can’t take the Feedburner RSS component out and replace with another – my RSS feed URL is tied to Feedburner. I can’t move my template transparently between Blogger and Movable Type.

Back in May 2008, I had similar thoughts about separating the email interface from email storage:

There is a market for start-ups that provide only an interface for existing email. For people who are willing to pay for (cheap) storage of their email and for bandwidth. Users will be able to migrate from and to such services without needing to copy huge amounts of email to their new email provider.

I wonder whether in the future we’ll eventually build such a decoupled email system, or find an alternative to email altogether.

… the people I communicate with the most are (mostly) on Twitter. What I love about Twitter is that it’s very limited (140 characters), so you have to keep things brief, and also there isn’t the expectation that you’ll respond to every message, as there is in email. Friends can DM me on Twitter for personal communication.

I find the using Twitter part more significant than the giving up email part.

Over the past year, I’ve observed that I’ve stayed in touch with friends and contacts from my undergrad and postgrad days (and former colleagues) who are on Twitter. I’ve found that I communicate at least once with everyone about once a week. Those who aren’t on Twitter have more or less fallen out of touch.

Twitter is definitely the best reflection of our expanding social networks and shortening attention spans. Telephone conversations lasted 15+ minutes. Reading and responding to an email takes perhaps 5 minutes; a tweet (or Facebook Wall post) takes seconds.

Finally, having these channels of communication has let us grade our social network according to closeness – I still call up my closest friends occasionally – those calls last upwards of an hour. I write to a slightly larger set of people with “what’s up lately” emails, and maintain a level of ambient Twitter-fed awareness of an even larger set.

My experience with the Internet on my Nokia N82 has been more than satisfying, but that might well be a result of my usage pattern. Your mileage may vary. And yes, my ideal internet-access device would be iPhone, but I’ve already written about why iPhone is a no-no for me.

Email

During my commute, I process email I received the previous evening and overnight. Since the ride is frequently too bumpy to type fast, I avoid replying until I’m in my office (though I send the occasional one-sentence reply through the app). I use the Gmail App to label, star, archive and delete email.

Bulk processing email like this is faster on the Gmail App than it is on the desktop! The Gmail App has handy shortcuts (press 7 twice to delete, 8 twice to mark as spam and delete, 9 twice to archive, “*” to mark as star. It also pre-fetches email so you don’t wait for minutes on end for pages to load.

Feeds and updates

The Google Reader interface for iPhone works just as fine on the S60 browser. With prefetching, ability to star, share, share with notes, and mark entire feeds and folders as read, I can process feeds as fast on my phone as I can from my laptop. I also catch up on Twitter with the S60 browser. m.twitter.com is fast, and doesn’t feel like you’re compromising on the experience because you’re using a mobile-adapted interface.

Microblogging

The same S60 browser and m.twitter.com let me send tweets while on the go. I’d love to post via SMS, but the facility seems to be “unavailable temporarily” since May at least.

News

I use Google News India and the New York Times mobile page for Indian and World news respectively. Both sites have awesome mobile interfaces, and render very well on the S60 browser.

Incidentally, you can view pages either in landscape or portrait mode by just tilting the phone using the built-in accelerometer on the N82. I scan tweets in portrait mode and my feeds and news in landscape mode.

Social Networking

A few months ago, Google release a mobile-adapted interface for Orkut. Like all of Google’s mobile services, Orkut mobile is simple and well-designed, with support for viewing profiles, photos, scrapbooks, birthday reminders and activity updates – all of what you’d use on the web. I don’t see much support for communities or applications, and I’d prefer it stay that way. I don’t like Orkut’s implementation of either.

Instant Messaging

I’m not a big fan of instant messaging, and certainly not one of those who’s online but “Busy” all day long. If I do have to ping someone on Google Talk, though, Fring is the app I use. The competition (apart from Ebuddy) tends to be either horribly designed or terribly engineered. Or both. Fring lacks notification on the phone’s front screen (For Nokia, I can imagine using Active Standby to display “New IM from so-and-so”. Google’s managed it with their Search Box).

It’s also a VoIP client. Rohan writes in: “My phone is WiFi-enabled and I have a Skype unlimited connection. I’ve configured Skype within Fring, so when I connect my mobile through WiFi to the local LAN, I can make almost free voice calls (VoIP calls) to 32 countries using Skype on Fring.”

The Series 60 Browser

All of my mobile web access is now through the default vanilla yet stunningly capable S60 browser. It has support for multiple windows – invaluable for opening links to websites from Twitter, support for SSL (when I check Gmail from the browser), one-click zoom in/zoom out, and the mini-map feature – viewing the entire page, reduced, on your screen, and scrolling through it instead. Invaluable for scrolling through long pages.

What’s your mobile applications list? And how does it fit into your daily lifestyle?

Visibility: Xobni is a sidebar for Microsoft Outlook 2003 and 2007. With tens of millions of people using Outlook at work and, indeed, spending all day in it, Xobni is constantly in its users’ view. Contrast that with applications like Facebook, which live in a tab in your browser and will be out of view most of the time. (Serendipitiously, widescreen monitors are more popular than ever before, so a sidebar works well).

Ready-to-go: Unlike Facebook, xobni doesn’t need a first-time user to enter profile information, build a network over time by inviting friends, or accumulating wall posts or scraps. Xobni uses as fodder the tons and tons of information that’s already accumulated over the years in your inbox. That means once it’s done indexing, Xobni gets you up and running right away – discovering your network instead of you building it.

Intent-based: Xobni understands how you ‘do’ email. Users don’t view email as a chronological list of tasks at all – they either want to look at email as boxes of tasks (or projects or events), or as a collection of people whom they talk with. Xobni does the latter, and very well. So it’s a cinch looking up attachments from a contact, or the time of day you typically communicate with someone, or schedule time with someone.

Cool: Xobni’s done a terrific job of being viewed as something cool to transform drab old Outlook into. That’s why so many early adopters have turned passionate evangelists.

Do you use Outlook at work? Have you given Xobni a spin? What else (apart from specific features) do you think makes Xobni popular?

The Background

It’s no secret that the inbox paradigm we use today wasn’t designed to handle today’s volume of communication. Several start-ups have ideas to fix this, notably Xobni and Xoopit. Others want to go deeper and rethink the email client. Their biggest barrier to their entry is that data stored with an existing email providers (esp. webmail) is impossible to get at, short of copying that entire data. Zenbe, for instance, is an email client startup that is importing email from other POP3-enabled email accounts (including Gmail) to its servers.

The Opportunity

I’ll admit this is far-fetched, some way into the future, and has a relatively small target audience.

If users were to move their existing email into a database in an online storage service like Amazon’s S3, then several email clients could access this data, perhaps even simultaneously. If a user chose to move from one email client provider to another, the data itself – email, contacts, calendar, tasks – would stay intact; the new client would only have to create a new index for that data, and the old index could be deleted.

For users with email addresses from their own domain (such as rahul at rahulgaitonde dot org), even the email address would remain the same. The user would only pay Amazon for the storage and the bandwidth; the email service is still free, typically ad-supported. You could even use IMAP and access this from a desktop or mobile client.

The Upside

Innovation: Start-ups will be free to “fix” the traditional idea of an email client without having to worry about storing or importing tons of email.
Data ownership: Since the storage of is distinct from its interface, the user has far more control over their data than with today’s webmail services.

The Downside

Market size: The notion of having to pay for email storage seems anachronistic today. Most users also don’t care about what client they use. I contend that there will still be sizable numbers of users willing to pay, enough to make such an email service work.
Loyalty: While it is easier for such start-ups to acquire new customers, it is also easier to lose them – the cost of moving to a new interface is almost zero.
Failure point: Should the online storage service experience downtime, email will be unavailable.

So my Thinkpad’s hard disk (a standard Hitachi 2.5″ 4200 RPM 80GB HDD) died Saturday evening. It began making ghastly noises all of a sudden, signaling imminent mechanical failure. I shut down the computer immediately, and on restarting, a BSOD informed me my boot volume was un-mountable.

I haven’t tried to recover any data yet, but that disk contains my entire music collection, and pretty much everything from my IIMK days. Tremendous loss. However, lessons have been learnt.

I’m going to use this post to chronicle how I’m getting my laptop functional again, the applications I use – both on the desktop and online, and strategies I’m using to move as much data online as possible.

Recovery

I had an external 120GB HDD (the same Hitachi make), which I plugged into the Thinkpad. And installed my copy of Windows Vista on it. After that, I downloaded and installed several Windows Vista device drivers for the Thinkpad R50. It took me about 4 hours from crash to a working (but data-less) machine.

Local Applications

What I installed immediately afterward. All of these are freely download-able applications, most of which I’ve been using for several years now.

• Firefox 3 Beta 5
• PowerPro 4.8 – shell control software
• iTunes 7.6.2
• OpenOffice 2.4
• VLC Player- all-in-one media player
• Nokia PC Suite 6.86 – interfacing with my N73
• Filezilla FTP client
• Paint.NET – midway between MSPaint and Adobe Photoshop
• Foxit Reader – lightweight alternative to Adobe Acrobat Reader
• WinRAR – archiver par excellence

The installers for all of these are now on my SanDisk 2GB USB pen drive (along with all the Thinkpad Vista drivers). I’m going to update these every six months. It’ll take me far less time to get back on my feet in the event of another crash.

The Online Life

Although I was a pretty heavy user of Web-based applications, it’s going to become a way of life now. I’m now going to move as much data as possible online (except for large files like MP3s and videos), given that I usually have access to a high-speed connection – at home, work and on my phone.

PIM – Email, Scheduling, Contacts and Notes

All my email from 2004 onwards is in my Gmail account. I forward email from my RahulGaitonde.org and IIM Kozhikode mailboxes into Gmail. I also used Gmail’s ability to import email via POP3 to pull old email from these accounts too. I had also configured Thunderbird for Gmail via IMAP, but will be using Gmail’sweb interface exclusively now. To send email from other accounts, I use Gmail’s ability to use a custom “from” address.

As an aside, does anyone know of a good Series 60 email client – with IMAP support – that I can use on my N73?

I’ve used Google Calendar extensively, right from its launch. I have three calendars – one for Work, another for Birthdays and Anniversaries and the default calendar for miscellaneous, casual events. I used to sync these calendars with Thunderbird using GCALDaemon, which I highly recommend.

Contacts is where I’ve got a problem. Outlook (and then Thunderbird) used to be my repository for contacts. Over the years, I had built up an extensive database of email addresses, phone numbers, blog URLs and work addresses, and used to sync this database with my N73. Thankfully, that syncing means my contacts are safe.

However, I’m not sure what my future setup will be. Most probably Gmail’s contacts will be my repository. But I don’t know how I’m going to sync that with my smartphone. I’d love to hear suggestions. (I hear GooSync’s paid service can do this)

Google Notebook is my trusty scrapbook. Although I don’t think much of the interface and its questionable integration with Google Bookmarks, it works well enough. I’d use it even more if it had an Offline mode (say, through Google Gears). That’d bring it close to MS Office OneNote (which is an excellent piece of work).

Finally, I use Google Bookmarks through the Google Toolbar, but ever since I’d started using the Firefox 3 Beta, my list of local bookmarks had grown – because you can now tag them and search them using the Address bar. Those recent bookmarks were lost in the crash – ironically, just days after I blogged about the need to integrate Google Bookmarks with Firefox’s local store!

Staying updated

Google Reader is the answer. Apart from friends’ blogs, I follow:

• Tech News and Opinion: GigaOM, Techcrunch, NY Times Bits, BBC’s dot.life, Startup Duniya, WATBlog, Google Blogoscoped.
• Tech Lifestyle: Lifehacker, Lenovo’s Design Matters
• News: RSS Feed for my Google News

There are several other technology bloggers whose blogs I subscribe to. For news and other non-tech material, once a fortnight, I’ll check up on the Economist and BusinessWeek.

To stay in touch with what I find interesting, visit my Google Reader Shared Items page, or subscribe to it via RSS.

Photos

Thankfully, I’ve been fairly regular uploading pictures into my Flickr Pro account. I have about 500 photos on Flickr now, tagged and categorized. In the future, Flickr will become my primary photo repository.

Blogging

RahulGaitonde.org is hosted on WordPress 2.5 using TheWebBrains‘ hosting service. I’ve been with TWB since 2004, and they haven’t let me down.

I use Filezilla to manage files on the remote server. Here are the WordPress plugins I use:

• Akismet for spam filtering
• FeedBurner’s FeedSmith to redirect my WordPress RSS feed to a custom Feedburner one
• Twitter Tools for integration with my Twitter account
• Random Redirect for readers with some time on their hands
• WordPress Database Backup
• I also have a list of my Google Reader Shared Items on my sidebar. The code for this is easily available through your Google Reader page.

Web traffic monitoring for RahulGaitonde.org is done through Google Analytics. Again, something I’ve used since it was available.

Office

I’ve always used Google Docs and Spreadsheets whenever possible, right since the Writely days. Most of term papers, plans, databases have been composed, created and stored on Google Docs – so they’ve survived the crash.

Whenever I don’t have access to the Internet, it’s always OpenOffice (although Office 2007 is a splendid piece of work, and at least three years ahead of OO.org). From now on, any document I create with OO.org will be imported into Google Docs as soon as I’m connected.

Issues

That’s the rosy bit. But what about my music collection and videos? I can either back them up on external storage (which I don’t trust right now), or on DVD (cumbersome adding files and preserving albums), or on remote bulk storage like Amazon’s S3 (bandwidth too costly in India). So large files are a problem.

What about file formats such as PDF and ZIP? Miscellaneous settings and configuration files? Right now the plan is to back them up manually, periodically, on RahulGaitonde.org. But that’s far from ideal; there are too many such files.

Finally, the volume of remote data is already so much (4+ GB in Gmail alone) that downloading all that data locally (should the need ever arise) is impractical. What if I need to move from Flickr to, say, Picasa Web Albums? Or what if I need a few dozen photos to take with me on a USB pen drive? It’s extremely cumbersome to download assorted photos, even in batch mode. It’s the same for documents, spreadsheets, notes, email.

It’s clear that making the move online is adopting a fundamentally different lifestyle – which implies moving back offline is a major task. It’s one that I’ve been driven towards by my recent massive loss of data. The move has been made easier because I was already half-way there. In the weeks to come, I’m going to cross the other half and go completely online.

Questions? Suggestions? Comments? Do let me know.

Things came to a head Saturday morning, though, when Outlook 2007 took 15 minutes to download 45 pure-text messages, keeping my (admittedly puny 4200rpm) hard drive spinning all the while. Yes, I auto-archive to a separate archive PST every month and de-fragment my hard drive every couple of months, but performance has been terrible from day one. This could not go on.

Moving to Thunderbird is not an easy task. You need to export all your PST to Outlook Express (which takes forever) and then import all of that into Thunderbird (which doesn’t take all that long). I’m pleased with the results, though.

What’s improved?
* Performance has been very good indeed (and we’re talking well over 10000 emails, most of which are in one massive “Archive” folder).
* Spam filtering is much, much better (Outlook had too many false positives and *yet* spam occasionally landed up in my inbox).
* Less UI clutter. Thunderbird’s interface is far more customizable than Outlook’s. The new Ribbon UI in Office 12 is very useful on Word, PowerPoint and Excel, but is just clutter on Outlook. I longed for the Outlook 2003 look all the time – far less clunky.
* Extensibility. I added the GmailUI, Lightning, Nokia Synchronizer and Duplicate Contact Manager extensions immediately.

What have I had to give up?
* Interoperability with Nokia’s PC Suite! That was the *only* reason I stuck with Outlook for so long. Thunderbird’s Nokia Synchronizer can only sync contacts. I need ToDo lists, Calendar events and Notes.
* The Today, Yesterday, Last Week list views. They were incredibly useful, and I hope Thunderbird 3 incorporates that.
* Flagging messages as tasks.
* The ToDo pane, which listed upcoming calendar events and ToDo tasks.

Will post updates in the weeks to come whether the move’s been successful.

Consider a market for used cars where half of the sellers have “bad” used cars on offer (let’s call them lemons), with the rest being plums. (You know you’re back in college when you begin sentences with ‘consider a…”!) The “bad” sellers are willing to let their lemons go for Rs. 1000, and the “good” plums are being offered for Rs. 2000. Now, the buyers in the market know that half of the cars on sale are lemons, but there’s no way of telling which one. The price they’d be willing to pay, then, would be the weighted average of lemons and plums:

(fraction of plums) x (price of plums) + (fraction of lemons) x (price of lemons). In this case, this would be Rs. 1500. This is great news for the lemon-sellers, but is terrible for the plum-sellers – it makes it infeasible for them to sell their plums anymore. The prescence of lemons, therefore, drives some plum-sellers out of the market. This drives prices down even further, eventually leading to an all-lemon market – and the market itself collapses. Fascinating, eh?

So why don’t markets around us collapse, left, right and center? It’s because of the principle of “signalling” – some point of difference between the “good” plum-seller and the “bad” lemon-seller. So what can a plum-seller do? If he competes on price, he risks being labelled a lemon. What he can do, is to offer some sort of proof based on the fact that his is a superior product, and therefore justifies the higher price. Something that becomes inpossible for the lemon-seller to do. In the used-car market, this is usually a one- or two-year guarantee. This is difficult for the lemon-seller to match, since his advantage is based on information asymmetry. (The whole lemon and plum theory falls within the domain of information asymmetry). That’s how most markets function.

Which brings me to the idea of “stamped email”. A few years ago, when much of the world was struggling to beat spam – those unsolicited emails that used to invade your inbox (and still do, if you aren’t using good old Gmail), there was a real fear that email itself would become unfeasible to use because of the sheer volume of spam. We have better spam filters today, but those were fearful days!

The difference between email and plain old post is that the sender doesnt’ have to pay a thing to send one, one hundred or one thousand emails. So some bright soul came up with the idea of “stamped email” – in other words, the sender would pay a small amount while sending the email. The email, in turn, would bear a virtual “stamp”. Think about it – if you found a letter in your postbox that didn’t have a stamp on it, it’d probably be spam, dropped into the box directly. The idea was to implement the same for email.

Now see the parallel? Your mail server without a spam filter is a victim of information asymmetry. It can’t tell between legitimate email and spam. The virtual stamp is the “signal” – that assures the mail server that the email has been sent by a non-spammer, i.e, one who’s borne the monetary cost of sending that email. Of course, what happened eventually was that our spam filters got so good, we didn’t need to resort to this anyway – inspite of the fact that even today, significantly more spam is sent over the Internet than legitimate email.

You can see the lemon and plum principle in operation everywhere around you. For instance, think of the market for mobile phones. Your dealer will offer the same model in “gray” for a discount – but without the bill and associated warranty. The warranty is the “signal” to the buyer indicating the phone is a genuine “plum”.

Can you, dear reader, suggest more examples of the lemon and plum principle with signalling from everyday life?

I also carry an offline version of Gmail (via POP3) on Mozilla Thunderbird. I have to create folders and filters all the time to manage the same email that I can easily view without a single folder using Gmail’s browser-based client. Somehow the “view thread” view in both Mozilla Thunderbird and IBM Lotus Notes doesn’t match upto the slickness of Gmail’s implementation. Perhaps that’s because the thread view is an additional feature, an afterthought, whereas Gmail was designed from the ground-up with the conversation view in mind. But it’s pretty certain that the conversation paradigm is the base for future evolution of email management. Conversations are currently the best way to preserve the context of information in an email thread, which is crucial. Lotus Notes does it very well by showing quoted text in a very easy-on-the-eye manner, but most other email clients just don’t compare.